Patient Care Coordinator; Charge Nurse

First Health of the Carolinas is a nationally recognized health care system located in central North Carolina. Comprised of four hospitals with more than 600 beds, the system also offers leading-edge heart care in the Reid Heart Center, the area’s only dedicated heart and vascular center. Our growing health system has more than 6,200 employees serving in more than 75 locations throughout a 15-county service area.

First Health has received numerous accolades for its patient care and outcomes, including recognitions from Health grades, U.S. News & World Report, and Becker's Healthcare.

Employee Benefits

We support our employees' professional growth and personal well-being through a comprehensive benefits package, including a free gym membership at one of our 7 First Health Fitness Centers, educational assistance programs via FirstU, employee discounts through Perk Spot, and a competitive retirement savings plan with employer matching. Join First Health of the Carolinas and help us become the best place to work in healthcare!

Relationships:

Reports to: Nurse Manager/Director of Nursing

Positions Supervised: RN, LPN, Patient Care Assistant, Care Concierge, Unit Secretary

Qualifications:

Required:

• Current North Carolina RN licensure (or compact state)
• Minimum two (2) years patient care experience

Preferred:

• Bachelor of Nursing
• Specialty Certification
• Experience as a charge nurse in an acute care setting

Additional skills:

• Problem solving, flexibility, interpersonal communication skills, and the ability to remain calm under stress
• Ability to comply with safety and health standards, rules, regulations, and orders
• Clear and concise verbal and written communication skills
• Organizational skills to perform multiple tasks simultaneously
• Collaboration with nursing leadership to ensure resource availability
• Service excellence with outstanding communication and feedback skills
• Ability to function effectively in all departmental assignments

Role Responsibility:

Summary:

The Patient Care Coordinator manages patient flow and assures quality care. This role requires exceptional communication and organizational skills, supporting assigned patient care areas, leading shift huddles, completing patient assignments, supporting daily operations, and addressing patient, team, and provider concerns. The Coordinator also supports quality initiatives and throughput goals, and completes daily reports and checklists.

Care Transformed.

Join us to practice nursing in an innovative environment that supports holistic, patient-focused care from admission to discharge.

Virtual Nursing:

Our virtual platform provides 24/7 nursing support for complex patient needs, reducing administrative burdens and allowing nurses to focus on patient care.

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