Key Account Manager - Americas; m​/f​/x Published Reports To: VP Head Partner

We ensure that every new employee undergoes an individually tailored onboarding program in order to be optimally prepared for their new role.

Published On 16.04.25

Reports To:

VP Head Partner Markets & Duty Free EMEAA

Davidoff of Geneva USA, Inc.

Oettinger Davidoff Group, with sales of over half a billion Swiss francs and over 4,000 employees around the world, traces its roots back to 1875 and remains family-owned to this day. The company is dedicated to the business of producing, marketing, distributing, and retailing premium-branded cigars, tobacco products and accessories. The premium-branded cigar business includes Davidoff, AVO, Camacho, Cusano, Griffin’s, Private Stock, Zino and Zino Platinum.

Oettinger Davidoff Group is also the sole agent of many brands in several countries such as Haribo in Switzerland. Its business is anchored in a strong “crop to shop” philosophy, having pursued vertical integration from the tobacco fields in the Dominican Republic and Honduras to its global network of 65 Davidoff flagship stores/satellites and strong appointed merchants in over 130 countries.

For our group company

Davidoff of Geneva USA, Inc.based in Pinellas Park, Florida, USA, we are currently looking for a

Summary

The “Key Account Manager – Americas” position will play a critical role in driving the growth and success of our client business. The position is responsible for developing key business relationships withdomestic and global travel retail customers. The ideal candidate will leverage their industry experience to open new accounts, expand market presence, achieve sales targets and ensure implementation of consumer & trade marketing programs and monitor competitive activity.

To further solidify our market presence, we aim to strategically expand our partnerships, establishing ourselves as the preferred and indispensable business partner in the premium cigar, cigarillo, and accessory industry.

This key role, based in Florida, USA, requiresextensive travel (>40%)to foster relationships and explore opportunities at various airports, border crossings, and ports within the designated area of responsibility.

Responsibilities

• Client Relationship Management:
  Identify, cultivate, and maintain strong direct client relationships, ensuring exceptional customer satisfaction and loyalty
• Sales Excellence:
  Conduct regular sales calls to drive effective sell-in and sell-out, execute visual merchandising standards, and promote the client's portfolio
• Brand Education and Training:
  Serve as a brand authority, leveraging the Davidoff Academy and delivering in-person training to enhance product knowledge and sales performance
• Marketing Alignment:
  Collaborate with the Marketing Activation Manager to synchronize sales efforts with promotional activities, product launches, and marketing initiatives
• Sales Analytics and Reporting:
  Prepare and present sales reports, forecasts, and performance analyses to inform business decisions and drive growth
• Trade Shows and Events:
  Participate in trade shows, industry events, and networking activities to elevate the company's visibility, foster relationships, and uncover new business opportunities
• Sales Planning and Insights:
  Support the senior manager in market-level sales planning, providing actionable insights on distribution, market trends, competitive landscape, and regulatory environment
• Market Intelligence and Data Analysis:
  Gather field intelligence and data through market visits, retail audits, and customer sales data analysis to inform business planning and drive strategic decision-making
• Participate actively into the forecasting process (DFC) related to area of responsibility

Qualifications and Experience

• 3+ years of sales experience in sales and distributor markets
• Strong negotiation and relationship-building skills
• Deep understanding of the Americas region landscape
• Experience in Duty Free environment is an asset
• Strong communication and presentation skills
• Results driven, analytical and entrepreneurial / self-guided
• Intellectually curious, execution-driven with a passion for winning
• Fluency in English;
  Spanish a plus
• Good knowledge of Microsoft package and IT / CRM / SAP / Business…