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Data Analyst

Billing Quality Assurance Lead — Customer Experience

Job in Pineville, Rapides Parish, Louisiana, 71360, USA
Listing for: Cleco
Full Time position
Listed on 2026-02-16
Job specializations:
  • Quality Assurance - QA/QC
    Data Analyst
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A regional energy company in Louisiana seeks a Customer Billing QA Advisor responsible for investigating and remediating process inefficiencies and ensuring data integrity across customer-facing processes. The ideal candidate will have a bachelor's degree in a related field, experience of 3-5+ years, and strong data analytic and problem-solving skills. This position focuses on quality control analysis, performance assessments, and regulatory compliance to improve customer experience and operational efficiency.

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