Installed Sales Project Manager

Installed Sales Project Manager

The Installed Sales Project Manager is responsible for the end-to-end execution of all assigned Installed Sales projects, from post-award handoff through final completion. This role owns schedule, cost control, quality, and customer satisfaction for each project while working closely with Estimators during pre-construction and the Procurement team to ensure materials are sourced accurately and delivered on time. The Project Manager serves as the primary operational owner of projects and is accountable for ensuring each job is executed efficiently, profitably, and in alignment with customer expectations.

Responsibilities

• Assume full responsibility for all assigned Installed Sales projects once awarded.
• Manage project scope, schedule, and execution to ensure on-time, on-budget delivery.
• Coordinate installation activities, subcontractors, and field resources.
• Maintain consistent job progress and resolve issues proactively.
• Participate in pre-award reviews to understand scope, assumptions, and pricing.
• Validate labor, material quantities, and installation requirements prior to project kickoff.
• Identify potential risks, conflicts, or constructability concerns before execution begins.
• Provide feedback to Estimators to improve future pricing accuracy and efficiency.
• Provide timely updates to internal teams regarding installation status, delays, and next steps.
• Work closely with Procurement to confirm material specifications, pricing, lead times, and delivery schedules.
• Ensure materials are ordered correctly and arrive on site in alignment with installation schedules.
• Proactively manage substitutions, shortages, or vendor delays minimizing project impact.
• Verify material readiness prior to scheduling installers.
• Develop and maintain detailed project schedules.
• Coordinate subcontractor availability, sequencing, and jobsite readiness.
• Adjust schedules as needed while minimizing disruption to customers and installers.
• Ensure all work is completed in compliance with safety, quality, and company standards.
• Serve as the primary point of contact for customers during project execution.
• Communicate schedules, updates, and changes clearly and professionally.
• Address customer concerns promptly and escalate issues when necessary.
• Maintain strong builder and contractor relationships through consistent delivery.
• Monitor job costs and labor efficiency throughout execution.
• Identify and mitigate cost overruns or scope changes.
• Support accurate billing and job closeout documentation.
• Partner with leadership to ensure projects meet margin expectations.
• Maintain accurate project documentation, schedules, and status updates in CRM or project systems.
• Track milestones, completions, and punch-list items.
• Support post-project reviews and continuous improvement initiatives.

Qualifications and Requirements

• 3+ years of project management experience in construction, installed sales, or building materials preferred.
• Strong understanding of construction sequencing, materials, and installation processes.
• Experience collaborating with estimating and procurement teams.
• Excellent organizational, communication, and problem-solving skills.
• Ability to manage multiple active projects simultaneously.
• Proficiency with project management tools, scheduling software, and Microsoft Office.
• Strong customer-service mindset and ability to manage expectations.

Education and Experience

• High school diploma or GED required; additional education in business, sales, or a related field is a plus.

Benefits

• 401(k)
• 401(k) Match & Profit Share
• Health Insurance
• Dental Insurance
• Vision Insurance
• Disability Benefits
• Company-paid & Voluntary Life Insurance
• Health Savings & Flexible Spending Accounts
• Paid Time Off
• Referral Program

Work Environment

The employee is regularly required to communicate verbally and hear clearly. Frequent physical activities include standing, walking, sitting, and using hands and arms to perform job-related tasks. The employee may occasionally be required to climb, balance, stoop, kneel, crouch, or crawl, and must occasionally lift and/or move up to 100 pounds. The employee may be exposed to outdoor weather conditions and moving mechanical equipment on an occasional basis.

The noise level in the work environment is typically loud.

About The Organization

Founded in Charlotte in 1977, The Building Center, Inc. has grown from a single location into one of the largest privately held lumber and building materials dealers in the United States. Nearly five decades later, we remain family-owned and family-driven, guided by the same commitment we started with: to be our customers' most valued building partner.

With more than 200 trucks on the road and a strong network of divisions strategically located throughout the Carolinas, we deliver consistent, reliable service to builders across the region. Our divisions include:

• South Carolina:
  Easley, Columbia, Holly Hill, Georgetown and Newberry
• North Carolina:
  Rock Hill, Boone, Monroe, Ocean Isle Beach, Pineville, Gastonia, Greensboro,…