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Cust Exp Pickup Coordinator (CXPC)
Job in
Pineville, Mecklenburg County, North Carolina, 28134, USA
Listed on 2026-08-06
Listing for:
FedEx
Full Time
position Listed on 2026-08-06
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Act as a liaison between Sales, Customers, Call Centers, IC/ISP, Couriers, and Surface Management to resolve issues and improve collaboration;
Execute CXPC plans for daily, holiday, and contingency performance;
Communicate effectively while balancing multiple tasks and priorities across workflows to deliver excellent customer service;
Build relationships with all groups and visit assigned locations to conduct meetings with key players;
Perform in-location and on-road observations and compile data to support service improvements and cost reductions
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