Front Office Assistant Pinson​/Deerfoot

Summary

Responsible for appointment scheduling and other related functions; receiving patients and their families; performing duties consistently and accurately to maintain an efficient and friendly work environment; and providing clerical support to practice.

• Greets and receives patients on arrival to practice.
• Answers telephone and makes all appointments for patients.
• Prepares new patient charts and enters them into the computer.
• After the patient arrives for the appointment, confirm that patient information/data is correct on the chart.
• Enter all name/address changes on patient accounts. Copy current insurance card. Handle patient charges
• Pull and stamp appropriately all patient charts needed for exam, immunization, lab work, telephone messages and/or patient prescription.
• Take calls, messages and schedules consults for physicians.
• Talk with potential new patients concerning our policies.
• File incoming reports, records and lab work.
• Fill out all forms (immunization, day care, school, sports, etc.)
• Callall “No Show” appointments and notethison the chart.
• Write the doctor’s excuses for school/work as directed by the physician.
• Call in prescriptions for the patient as requested by the physician.
• Hand out prescriptions, immunization/school/camp forms that are picked up.
• Make appointments for patients to receive lab work, x-rays, and to other physicians and/or specialists outside practice. After the appointments are made, determine whether a referral is needed.
• Complete and document any insurance referral that may require authorization from the PCP to a specialist/institution.
• Copy patient records to be sent to new physician.
• Perform other business office duties as required.

• High School Diploma or equivalent required.

• Three or more years of medical office or healthcare administration experience.

Location:

Children's of Alabama
· Pediatrics East Deerfoot

Schedule:

Full-time, Day Shift, 8am - 5pm