MRO Sales Manager-Strategic Accounts

Overview

Description: Hartzell Propeller Inc. is a world class engineering and manufacturing company offering the broadest range of propeller systems in the aviation industry. We design, develop, test, manufacture, and support constant-speed aluminum and composite propeller systems for all categories of aircraft, ranging from general aviation to military applications.

Hartzell Propeller Inc. traces its history to 1914, with the first Hartzell propeller manufactured in 1917. The company was founded on the principle of "Built on Honor", a guiding value in our business.

Role: Hartzell is seeking an experienced and commercially driven MRO Sales Manager – Strategic Accounts to support the continued expansion of its company-owned MRO network. This role focuses on large fleet operators, key strategic customers, government programs, and high-value service opportunities. The Strategic Accounts MRO Sales Manager drives overhaul, repair, exchange, and used serviceable material (USM) activity into Hartzell-owned repair stations, while developing long-term, multi-year customer relationships.

This position shapes pricing strategies, fleet programs, and commercial structures aligned with Hartzell’s broader MRO growth objectives.

• Strategic Business Development:
  Identify, pursue, and secure large fleet, government, and high-value strategic accounts for MRO services.
• Drive incremental overhaul, repair, exchange, and USM business into Hartzell company-owned repair stations.
• Partner with leadership to develop long-term sales strategies aligned with network capacity, profitability, and growth priorities.

• Strategic Account & Fleet Sales:
  Own and manage key fleet and strategic customer relationships from initial engagement through contract execution.
• Develop customized commercial proposals, including pricing structures, turnaround expectations, and service programs.
• Support negotiation and execution of multi-year fleet and service agreements.

• Used Serviceable Material (USM) Strategy:
  Identify, acquire, and direct USM opportunities to support overhaul and exchange activity within company-owned MROs.
• Maintain strong relationships with operators, brokers, and internal stakeholders to facilitate USM flow.
• Monitor market conditions and competitor activity to optimize USM positioning and commercial strategy.

• Government & Contract Opportunities:
  Identify and pursue government and defense-related MRO opportunities.
• Coordinate with internal legal, contracts, and compliance teams to ensure adherence to regulatory requirements.
• Build and maintain relationships with government procurement and program stakeholders.

• Industry Engagement & Trade Events:
  Represent Hartzell at industry trade shows, fleet forums, and strategic customer events.
• Leverage industry presence to generate new opportunities and strengthen existing relationships.
• Provide structured market intelligence and competitive insights to leadership following events.

• Client Relationship Management:
  Serve as the primary commercial contact for assigned strategic accounts.
• Ensure customer expectations are clearly communicated and met across sales, materials, and operations.
• Proactively resolve issues to protect long-term customer relationships and brand reputation.

• Market Intelligence & Reporting:
  Track competitive landscape, customer trends, and pricing dynamics.
• Maintain accurate sales forecasts, pipeline reporting, and account plans.
• Collaborate cross-functionally to continuously improve sales processes and customer experience.

• Strengthening and expanding relationships with existing strategic customers and fleet operators, resulting in increased engagement and long-term partnership momentum.
• Establishing a credible, well-qualified pipeline of government and long-term contractual MRO opportunities aligned with Hartzell’s growth strategy.
• Successfully closing fleet and strategic account agreements that generate incremental overhaul, repair, exchange, and USM volume within Hartzell-owned MRO facilities.
• Developing competitive, well-structured commercial proposals that balance customer requirements with internal margin, capacity, and operational…