Documentation Control & Training Administrator

Documentation Control & Training Administrator

Supports document control operations and training documentation within an FDA-regulated environment

Maintains data integrity, workflow efficiency, and compliance across documentation and training systems

Converts Google Docs and Sheets into standardized MS Word and MS Excel formats while reviewing and correcting document formatting to align with quality standards

Acts as a system administrator in documentation systems: upload documents, verify formatting, and route files through review, approval, periodic review, and retirement life cycles

Determines appropriate document reviewers and approvers, verifying active system permissions prior to initiating routing workflows

Issues communications to inform relevant teams of newly approved documents

Assists with day-to-day activities

Ensures training courses are accurately set up for all newly created or revised documents

Manages training system logistics: build and adjust training groups, assign matrixed training, and monitor completion metrics across teams

Acts as a system administrator in the Learning Management System

Provides user support for the Learning Management System, guiding users on system navigation and course completion steps

Submits administrative tickets to the support team to create training courses, assign, remove, or adjust employee training courses as required

Minimum 5 years of experience in document control and training administration within an FDA-regulated industry

Hands-on experience with SAP, ETQ Reliance, and Success Factors LMS or similar

High level of proficiency with Google Suite, MS Word, and Excel

Strong attention to detail, knowledge of Good Documentation Practices (GDP), and clear written and verbal communication