Bakery Associate

Description

• Provides premier customer service, including greeting customers and answering their questions
• Sells bakery products by providing customers with information needed to make product-related decisions
• Takes and fills special orders for customers
• Finishes products (e.g. fills or ices donuts or pastries)
• Packages, labels, and prices products for self-service
• Maintains and fills bakery trays, display cases, and ingredient bins
• Operates counter scales
• Operates the bread slicer
• Assists with unloading delivery trucks ,organizes storage room, and restocks supplies

Requirements

• Minimum 1 year experience in retail bakery or equivalent experience
• Organized, consistently follows through on commitments
• Demonstrates the ability to handle multiple demands
• Communications skills – clear directions, good listener
• Experience serving the public
• Ability to project friendly, outgoing personality
• The potential for prolonged standing, walking, squatting, and/or bending
• Ability to stand for long periods
• Ability to work in cold, wet conditions
• Ability to read and interpret documents such as department manuals and reports
• Ability to prioritize work tasks, multi-task, and maintain focus
• Willingness to work weekends
• Willingness and ability to learn and grow to meet the changing requirements of the job
• Evening/night work may be required
• Occasional high stress when dealing with systems/customers/staff, working a flexible schedule to include a variety of shifts -- afternoons, nights, weekends, and holidays
• Always have a positive attitude
• Understand key business standards related to food, service, and cleanliness
• Problem solving – Anticipating, analyzing, and identifying problem
• Understand key business standards related to food, service, and cleanliness
• Continuously interacting with customers and co-workers
• Willingness and ability to learn and grow to meet the changing requirements of the job
• Ability to lift heavy boxes frequently up to 40 pounds and occasionally up to 50 pounds
• Ability to walk and stand for long periods
• Ability to work in cold, wet conditions
• Prolonged standing, walking, squatting, and/or bending
• Repetitive use - hand to finger motions, handle or feel objects, reach with hands and arms
• Must be able to adjust vision to both day and night lighting and be able to focus on distant and close-range projects
• Occasionally high stress when dealing with systems/customers/staff
• Ability to remain calm under pressure and in stressful situations
• Willingness to work weekends
• Regular, predictable attendance
• Ability to work a flexible schedule to include a variety of shifts -- afternoons, nights, weekends, and holidays
• Perform other tasks assigned by management
• Assist other customers in all departments, in prompt friendly courteous manger, referring them to other staff when necessary
• Maintain department logs, cleaning schedules, safety materials, and inventory documents.
• Must have basic knowledge of math, weights, and measures.
• Performs duties in a safe and efficient manner
• Participates in training activities to increase personal skill levels, and to improve overall department processes and customer service.
• Meets the physical requirements to perform the job functions listed above