Senior Academic Technology Systems Specialist

at Pittsburg State University in Pittsburg, Kansas, United States

Duties and Responsibilities

35% - Academic Systems Administration and Integration

• Manage the archiving of Canvas courses and ensure compliance with institutional data retention policies.
• Keep current with system-wide settings, feature updates, and new releases in Canvas to ensure optimal configuration and performance.
• Set up, test, and maintain Learning Tools Interoperability (LTI) integrations and other third‑party instructional technology tools within Canvas.
• Collaborate with IT Services on system integrations, including future student information system (SIS) connections and authentication processes.
• Provide technical guidance to the Instructional Design team to support course development, testing, and tool evaluation.

30% - Classroom and Multimedia Technology Design, Programming, and Maintenance

• Design, program, install, and maintain classroom audiovisual control systems (AMX, Crestron, BiAmp, and related devices).
• Configure and integrate projectors, displays, cameras, microphones, amplifiers, lighting, and audio DSP systems
• Troubleshoot and repair audiovisual and control system issues to minimize downtime and maintain instructional continuity.
• Maintain documentation of classroom technology configurations, software versions, and service logs.
• Provide technical leadership and project coordination for the Electronics Technician, ensuring consistent design standards, installation methods, and maintenance practices across learning spaces.

20% - Technology Installation, Configuration, and Field Support

• Install and maintain multimedia systems in classrooms, labs, conference rooms, and other instructional spaces
• Program and configure networked AV equipment with static IP addresses and verify functionality within university systems.
• Assist with physical installations of televisions, projectors, control panels, and related hardware.
• Provide field support for special events and high-priority campus technology projects as assigned.

10% - Technical Support and Faculty/Staff Assistance

• Provide technical assistance to faculty, staff, and administrators with the use of classroom and multimedia technologies.
• Support the Instructional Design team with testing and troubleshooting of instructional technology tools used in teaching and learning.
• Respond to requests for classroom technology support and ensure issues are resolved promptly.
• Communicate effectively with end users to ensure consistent and reliable technology experiences across learning environments.

5% - Other related duties

• Perform other related duties and special projects as assigned in support of CTLT operations and university academic technology initiatives.