Police Communications Specialist

The primary function of the Police Communication Specialist is to perform duties in an emergency communications center on a specific shift.

Duties and Responsibilities

45% Dispatch

* Operate and utilize the in-house computer system, 911, and Security Network computer systems by rapidly and accurately making complete entries into these systems

* Monitor alarm and warning systems involving audio and visual alarm indicators to include intrusion, fire, and the National Weather Service and Civil Defense warnings

* Route emergency response units to proper locations and disseminate emergency information to proper personnel

* Operate a radio base station, transmitting and receiving messages with emergency services personnel and agencies in accordance with FCC regulations and following established procedures

* Monitor and comprehend the content of simultaneous, multiple voice transmissions while monitoring multiple radio frequencies to include University Police frequencies;
Pittsburg Police, Pittsburg Fire, Crawford County Sheriff, Crawford County ambulance, and be able to identify frequencies by observing multi-colored light indicators on the radio console or hearing and distinguishing voices and/or tones

* Transmit and relay information to responding units and shift supervisors in an accurate and concise manner

* Log pertinent information and monitor the status and locations of on-duty units

20% Monitor the Emergency 911 system and respond to calls

* Answer telephones, including phones consisting of business lines, University enhanced 911 and direct emergency lines

* Use proper communication techniques in answering inquiries; dealing with complaints prioritizing importance; and calming excited or verbally abusive callers

* Communicate with other area agencies to include police, fire and ambulance, as needed

* Make telephone notifications to personnel and administrators as appropriate or requested to relay pertinent information

* Log phone calls as required

15% Data entry and NCIC

* Operate a highly technical data transmission and retrieval computer system by properly using a data entry terminal to send, relay, and receive information from other criminal justice agencies

* Apply appropriate computer codes, formats and policies

* Maintain certification in NCIC computer usage by passing the NCIC test given by the Kansas Control Point with a minimum score of 85%

* Provide general information as requested by emergency service responders, administrators, and the general public

15% Daily Interactions

* Maintain individual equipment in accordance with departmental regulations

* Manage the total communications operations which will frequently involve multi-tasking such as answering/prioritizing multiple phone calls, making rapid, independent dispatch decisions based on appropriate rules, regulations, policies, and procedures

* Interact with departmental personnel, other emergency agencies, and the University community to establish and maintain effective working relationships

5% Training and Other Duties as Assigned

* Participate in training as directed by supervisor and/or the department

* Make supervisor aware of areas in which training or instruction would be helpful

* Perform related job duties as required

* Work on special/emergency assignments as directed, which may involve being called in to work or being held past the normal shift schedule with little or no advance notice

* Work extended hours without an opportunity for relief, when working at major University events, and/or disaster sites

Education and Experience

Required

Education and Experience at Hire
- * High school diploma or equivalent

* One year of related experience

Screening Services (Background Checks): Employment with Pittsburg State University is contingent on a satisfactory criminal background check.

Salary: $15.50

Job Type: University Support Staff

Appointment Duration: 12 months

Work Schedule:

  Part Time, twice a week, 12:00 AM - 8:00 AM, other shifts as needed

Application Documents Required*:

* Cover letter

* Resume

* Names and Contact Details for Three (3) Professional References

* Consolidate documents into a maximum of 2 to upload.

Search Committee Chair:  Carol Young -…