DR Environmental Services Attendant​/Lead

Overview

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For more information, please see:  The EVS Lead is responsible for all aspects of the day-to-day operations and direct supervision of the Environmental Services department with the goal of ensuring optimum property presentation. Duties and responsibilities include being a role model of our core values of Fun, Friendly and Community, and to provide direction of daily operational activities. To ensure that the highest standards of cleanliness, safety, aesthetics and guest satisfaction are maintained;

ensure compliance with all training/licensure requirements of staff; able to assist with the general upkeep of the facilities.

The following statements are intended as general illustrations of the work in this class and are not all-inclusive:

Must have ability to: accurately calculate figures and amounts and perform mathematical functions applicable to business needs. Work with various chemicals adhering to all safety standards, including use of protective gear. Interpret and follow through on a variety of instructions furnished in written, oral, diagram or schedule form. Effectively communicate with all levels of team members, as well as outside contacts.

Resolve problems and conflicts in a diplomatic and tactful manner. Demonstrate leadership and fairness in dealing with guests and team members, and possess the ability to instill a sense of pride and personal responsibility in staff. Be flexible to work all shifts including holidays, nights, weekend hours and overtime as business needs dictate. Be physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs.,

and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces.

Must be a minimum of 21 years of age. Management experience and thorough knowledge of EVS, OSHA and Hazcom rules and regulations. High School Diploma or Equivalent Required. Excellent communication skills both written and oral. Ability to read, analyze, interpret and comprehend technical procedures, government regulations, business periodicals, instructions, and correspondence/memos; write reports, business correspondence and procedure manuals; effectively present information and respond to questions from groups of managers or staff, guests and the general public.

Working knowledge of Excel and Word required. Attention to detail and accuracy. Previous customer service experience preferred. Maintain confidential information.

In addition to the other…