Inside Sales Representative - Order Entry

WHAT YOU WILL EXPERIENCE IN THIS POSITION

• Respond to customer inquiries via phone, email, and online channel
• Process sales orders and coordinate with production, engineering, and shipping teams
• Maintain strong relationships with existing customers while identifying new sales opportunities
• Follow up on quotations and assist in closing sales opportunities
• Support outside sales representatives with pricing, lead tracking, and account management
• Maintain accurate customer and sales records in CRM and ERP systems
• Assist customers with product selection, lead times, and technical information
• Collaborate with manufacturing and engineering teams to ensure customer expectations are met
• Meet or exceed sales and customer service goals

• Previous experience in inside sales or customer service paired with order entry skills
• Experience in metal fabrication, electrical enclosures, industrial equipment, or manufacturing or construction environments is a plus
• Strong communication and relationship-building skills
• Proficient with Microsoft Office and CRM/ERP systems
• Strong organizational skills and attention to detail
• Ability to manage multiple priorities in a fast-paced environment
• Ability to work 100% onsite in Pittsburgh KS, M-Th from 6am-4:30pm. Friday, Saturday and Sunday you will have off
• Knowledge of industrial products or custom fabrication processes
• Problem‑solving mindset with strong follow‑through
• Team‑oriented attitude with a customer‑first approach

Medical, dental, and vision plans along with flexible spending accounts, short-term and long-term disability benefits, critical illness, accident insurance, and life insurance. A 401(k) retirement plan and an employee stock purchase plan — both include a company match. Other supplemental benefits may include tuition reimbursement, caregiver, personal and parental leave, back‑up care services, paid time off including volunteer time, a well‑being program, and/or legal & identity theft protection.

At nVent, we are committed to equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by national, federal, state or local law.