Senior Accountant, Accounting Operations & Systems

Senior Accountant, Accounting Operations & Systems

Empower LTC Pharmacies. Save Lives. Build the Future of Healthcare Technology.

About Soft Writers

Soft Writers develops innovative IT solutions that empower long-term care (LTC) pharmacies to deliver life-saving medications more efficiently and accurately. As a voted Top Workplace in Pittsburgh, we combine meaningful work with a collaborative culture where your contributions directly impact patient care.

The Opportunity

We're seeking a Senior Accountant, Accounting Operations & Systems to join our growing team and help shape the future of healthcare technology. In this role, you'll lead critical accounting operations while driving the modernization of our finance systems, processes, and reporting capabilities. You'll play a key role in ERP implementations, process automation initiatives, and ensuring the integrity of our financial operations as we continue to scale.

Location:

Hybrid - Pittsburgh, PA (Core office days: Tuesday, Wednesday, Thursday)

Reports to:

Controller

What You'll Do

System Implementation, Testing & Modernization

• Serve as a key accounting contributor to the upgrade and implementation of the accounting system (ERP), billing utilities, and reporting tools.
• Participate in requirements gathering, system configuration, and fit-gap analysis for new or upgraded platforms.
• Design and execute test plans (unit, integration, parallel, and user acceptance testing); document results, identify defects, and validate fixes.
• Validate data conversions and reconcile pre- and post-migration balances to ensure completeness and accuracy.
• Partner with IT, FP&A, vendors, and consultants to align data structures, workflows, and reporting through system transitions.
• Document new system processes and train team members on updated workflows.

Process Improvement, Automation & Controls

• Evaluate manual, legacy, and high-touch processes and lead opportunities for automation and standardization.
• Leverage technology — including advanced Excel, workflow tools, ERP capabilities, and AI — to streamline recurring accounting tasks.
• Design, implement, and document improved processes, and create SOPs and process maps.
• Strengthen internal controls, documentation, and audit readiness across accounting workflows.

Month-End & Year-End Close

• Own recurring journal entries, accruals, balance sheet reconciliations, and variance analysis.
• Ensure reconciliations are timely, accurate, and GAAP compliant.
• Maintain accurate financial records and supporting schedules for close activities.
• Prepare documentation to support internal and external audits, including audit requests, reconciliations, and evidence of controls.

Accounts Receivable, Billing & Collections

• Support and, where assigned, lead the AR process — customer invoicing, cash application, and account reconciliation.
• Lead or assist with collection efforts to maintain strong cash flow and address delinquent accounts.
• Collaborate with internal teams to resolve billing discrepancies and ensure timely, accurate invoices.
• Maintain supporting documentation for customer accounts, adjustments, and issue resolution.

Accounts Payable & Vendor Management

• Support the accounts payable process, including vendor invoice review, validation, and payment in accordance with company policy and GAAP.
• Research and resolve invoice discrepancies with vendors and internal teams.
• Process and reconcile employee expense reports and company credit card activity.
• Maintain accurate, organized, audit-ready AP documentation.

Financial Data Integrity, Reporting & Team Support

• Maintain accurate financial data by identifying, investigating, and resolving discrepancies in a timely manner.
• Build and refine reports to improve data quality, metric visibility, and decision support.
• Support Accounting and Finance leadership with ad hoc reporting, analyses, reconciliations, and special projects.
• Mentor and provide guidance to developing colleagues; help cross-train and document responsibilities across the team.
• Perform back-up duties and other functions as needed — where flexibility and cross-functional support are expected.
• Other duties as assigned.

What We're Looking For Required

• Bachelor's degree in…