Assistant Director of Communication Technology - Enrollment Management Group

Assistant Director of Communication Technology - Enrollment Management Group

Salary:
Commensurate with experience
Benefits:
The University offers generous benefits including paidtime off (holidays, holy days and vacation), employer matching contributions tothe retirement plan, and tuition benefits for employees and their eligible dependents.

Learn more and explore benefits .edu/benefits

Location:

Enrollment Management Group
Position Status:
Full-time

Hours:

Varied
Position Number: 223544/10-1178
FLSA Status:
Exempt

POSITION SUMMARY:

This position reports to the Director of Enrollment Systems and supports the administrative functions and communications systems within Enrollment Management. This employee will be expected to perform a number of vital rolesbased on the undergraduate and graduate admission cycle. The Assistant Director of Communications Systems works with the Enrollment Marketing and Communication steam to support enrollment (admissions and financial aid) communication from Technolutions Slate and Banner Communication Manager.

This position will also be responsible for ongoing testing, quality assurance, listdevelopment, reporting, troubleshooting and support for Slate Deliver and Banner Communication Manager. A goal of this position is to expand the use ofthese tools to their fullest potential. Administrative work requiringinitiative and independent judgement. Maintenance of confidential information while ensuring the efficient operation of the office of Enrollment Management.

DUTIES AND RESPONSIBILITIES:

This position reports to the Director of Enrollment Systems and supports the administrative functions and communications systems within Enrollment Management. This employee will be expected to perform a number of vital rolesbased on the undergraduate and graduate admission cycle. The Assistant Director of Communications Systems works with the Enrollment Marketing and Communications team to support enrollment (admissions and financial aid) communication from Technolutions Slate and Banner Communication Manager.

This position will also be responsible for ongoing testing, quality assurance, listdevelopment, reporting, troubleshooting and support for Slate Deliver and Banner Communication Manager. A goal of this position is to expand the use ofthese tools to their fullest potential. Administrative work requiringinitiative and independent judgement. Maintenance of confidential information while ensuring the efficient operation of the office of Enrollment Management.

Completes other duties as assigned.

REQUIREMENTS:

Minimum qualifications:

Bachelor's degreein business, communication marketing, or a related field from an accreditededucational institution.

1-3 years ofrelated experience.

Preferred qualifications:

Alternatively, the successful candidate may possess any equivalent combination of experience and training, which provides the knowledge, skills and abilities required to perform the essential job functions. This includes, but is not limited to, the following:

Previous experience in marketing automation, including lead capture forms,nurturing campaigns, multi-segmented communication flows, including dripcampaigns, queries, filters, content blocks, snippets, A/B testing, and tracking pixels preferred.

Strong communication skills, both oral and written;

Attention todetail and accuracy while multi-tasking;

Strong organization skills;

Knowledge of PCand Microsoft Office Software;

Working knowledge of CRM platforms preferred; experience with Slate and Banner preferred;

Ability to make decisions in accordance with established policies;

Ability to beproactive, strategic and deadline-oriented in a complex organization;

Analytical and problem-solving skills with the ability to prioritize work;

Professional demeanor with the ability to deal with people in a courteous and tactful mannerregardless of circumstances.

Ability to work overtime and some weekends during peak enrollment management periods.

Motivation towork harmoniously with a diverse group of highly qualified team members.

Ability to exceedrecruitment goals, facilitate staff development opportunities, exhibitteamwork, model analytical and critical thinking, engage in creative problem solving and demonstrate high levels of time management and organizational skills.

Ability to workwith diverse populations and sensitivity to the need of each individual to betreated with dignity and respect as it relates to diversity in general and the Mission of the University specifically.

Ability to establish and maintain effective working relationships with the University Community.

Ability and willingness to contribute actively to the mission of the University and to respect the Spiritan Catholic identity of Duquesne University. Th emission is implemented through a commitment to academic excellence, a spirit ofservice, moral and spiritual values, sensitivity to world concerns, and an ecumenical campus community.

APPLICATION INSTRUCTIONS:

Applicants are asked to submit a cover letter, resume, and contact information for three…