Customer Invoicing Specialist

Job in Pittsburgh, Allegheny County, Pennsylvania, 15289, USA

Listing for: Allen Distribution

Full Time position
Listed on 2026-06-20

Job specializations:

Administrative/Clerical
Office Administrator/ Coordinator, Admin Assistant
Customer Service/HelpDesk
Office Administrator/ Coordinator, Customer Service Rep, Admin Assistant

Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR

Description

Job Title:

Invoicing Specialist

Department:
Customer Invoicing

Reports To:

Director, Invoicing

Position Type:
Full Time, Non-Exempt

Shift/

Schedule:

1st Shift, 7:00am to 3:30pm, Monday - Friday

Pay Rate:
Based on experience

Purpose of Position

To ensure that all customers receive a timely, accurate and customized invoice

Position Competency

The understanding of invoicing and billing processes and procedures.

Working knowledge of Microsoft Word Suite, Adobe Acrobat and ability to learn ASC and Softeon WMS.

The ability to provide support to other members of the Accounting, Finance and Invoicing team.

Position Expectations Customer Invoicing and Billing

Month end invoicing to be completed within 4 business days of EOM or directed by customer.
Speed should never compromise accuracy.
Monitor and record external invoice errors on Clerical Error Spreadsheet.
Suggest ways to improve the accuracy and efficiencies of invoicing.
Ensure invoices are updated accurately with price changes based on contracts or addendum's.
Process daily invoicing accurately for Value Add and Transportation (if applicable).
Process billing according to customer billing procedures.
Meet customer based periods by ensuring all billings is complete by set deadline.
Keep customer files current.

Back Up / Main Office Responsibilities

Assist with coverage of Reception desk by answering phones and greeting visitors. Answer phone by the third ringing cycle.
Cross-train on other customer invoice processing to provide account converge when needed.

Administrative Support

Provide administrative support to management team as needed.
Maintain a secure, well organized area free from clutter with information easily accessible to others.
Understand the functionality of Warehouse Management System and Transportation Management System.

Customer Communication

Establish and maintain professional working relationships with customers via e-mail, telephone communication and face-to-face visits.

These expectations are meant to be a guide and may be changed at any time at the discretion of Allen Distribution.

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