Mail & Print Associate

Trinity Washington University – Mail & Print Associate

Salary range: $21.70 to $23.84 hourly rate.

• Mail & Package Handling: Receive, sort, and distribute incoming mail and packages (UPS, Fed Ex, USPS) to faculty, staff, and student mailboxes.
• Logging & Tracking: Maintain digital or physical logs for incoming packages, ensuring accurate tracking and delivery verification.
• Outgoing Mail: Process outgoing campus and U.S. mail, including weighing, metering, and applying correct postage.
• Customer Service: Assist students and staff with inquiries, package pick‑ups, and locating missing mail; verify identification when required.
• Operational Support: Operate mailroom equipment such as postage meters, scanners, and letter openers.
• Safety & Organization: Maintain a clean, safe, and secure mailroom area, adhering to confidentiality regulations.
• Photocopying & Document Reproduction: Operate, adjust, and maintain copiers, scanners, printers, and binding equipment; collate, staple, fold, drill, laminate, and bind documents.
• Production & Workflow: Review job requests, schedule print runs to meet deadlines, and ensure accuracy.
• Supply & Machine Maintenance: Monitor paper and toner supplies, clear paper jams, and perform minor troubleshooting or call for service.
• Clerical Support: Sort, distribute, or ship completed jobs, documents, or mail.
• Quality Control: Ensure all materials are reproduced clearly, formatted correctly, and kept confidential.

• Strong customer service orientation and interpersonal skills.
• Attention to detail with high accuracy in sorting, logging, and reproducing documents.
• Excellent organizational skills and ability to handle high volumes efficiently.
• Effective communication for customer service, troubleshooting, and coordination with students, faculty, and staff.
• Strict adherence to confidentiality and privacy policies.
• Ability to operate and troubleshoot specialized copy equipment.
• Capacity to manage multiple projects and meet strict deadlines.
• Physical ability to lift paper cartons, stand for extended periods, and operate office equipment.

• High School Diploma or equivalent (e.g., GED).
• Prior experience in a mailroom, shipping/receiving, or high‑volume customer service role.
• Experience with computer‑based applications such as Microsoft Office.
• Ability to lift up to 50 lbs. and stand for extended periods.
• Valid U.S. Driver's License (preferred).
• Experience in a copy center, print shop, or administrative office (preferred).

40 hours per week.

May be required to work evenings and weekends; employees must work in person.

• Lift and transport packages up to 50 lbs.; stand for extended periods.
• Perform tasks requiring sitting, talking, hearing, handling, or operating tools, controls, and computer equipment.
• Maintain hand‑eye coordination for operating computers and office equipment.

• Health, Dental, and Vision insurance.
• Employer Paid Life and Disability benefits.
• 403(b) Retirement plan with employer match up to 6%.
• Paid Family Leave.
• Free Trinity Center Membership, including full‑size pool, walking track, weight & cardio equipment.
• Free campus parking and shuttle bus between campus and Brookland Metro station.

Trinity Washington University is dedicated to the achievement of excellence and diversity among its students, faculty and staff. Trinity is committed to fostering a diverse and inclusive community and strongly encourages all qualified individuals to apply.