Aging Case Aide ; Local Government

Overview

Join the Potter County Area Agency on Aging (AAA) as an Aging Case Aide 1 and support older adults as they access important services. You will work with a caring team that helps people find answers and stay connected. The position offers an excellent benefit package and a supportive work environment.

• Consumer Intake Support:
  Complete intake forms and enter accurate information into the electronic system
• Information Assistance:
  Provide helpful information to consumers, families, and the public
• Service Application Help:
  Assist consumers with applications for additional needed services
• Transportation Coordination:
  Arrange transportation needs, including scheduling and driving when required
• Documentation Tasks:
  Send letters, releases, and other necessary documents to consumers
• Clerical Assistance:
  Carry out routine office duties such as filing, gathering information, and helping prepare reports

• Full-time employment
• Work hours are 8:30 AM to 4:30 PM, Monday – Friday, with a 30-minute lunch
• Telework:
  Not available for this position
• Salary:
  Starting salary may be non-negotiable in some cases
• Communications regarding the position will be sent by email; check your inbox and spam/junk folders

• Minimum Experience and Training Requirements: One year of public contact work involving obtaining or providing information; or any equivalent of experience and training
• Other Requirements: You must meet the Pennsylvania residency requirement; hiring preference may be given to candidates who live within Potter County. Ability to perform essential job functions

• This position falls under the Older Adult Protective Services Act; conditional offers require satisfactory criminal history reports (including PA State Police and FBI clearance)
• This position falls under the Child Protective Services Law; conditional offers require satisfactory criminal history reports including PA State Police clearance, PA Child Abuse history clearance, and FBI fingerprint clearance

The Commonwealth is an equal employment opportunity employer and values inclusion; the Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

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