Clerical Assistant - Bureau of Driver Licensing

Position

NOTE:
This posting will close on July 17, 2026 or after a total of 50 applications. The Clerical Assistant 3 position with the Department of Transportation offers a meaningful opportunity to support customers who are working to restore their driving privileges. You will play an important role by reviewing petitions, processing documents, and helping ensure compliance with state requirements. This job provides steady work, supportive teammates, and a chance to build strong clerical and communication skills.

Join a team that values accuracy, service, and dedication to public safety.

This position provides clerical support for driver licensing services by reviewing petitions, updating records, and assisting customers with sanctioned driver requirements. As a Clerical Assistant 3, you will perform the following duties:

• Petition Review:
  Examine petitions and driver records to determine eligibility for Ignition Interlock Limited Licenses
• Record Processing:
  Update driver records by entering data from forms, statements, and mailed documents
• Work Distribution:
  Log incoming work, assign tasks, and support processing goals within the unit
• Customer Communication:
  Respond to public inquiries by researching records and providing clear information
• Fee Handling:
  Manage fee documentation, ensure proper waiver codes, and maintain accurate drawer procedures
• Product Management:
  Track license products for sanctioned drivers and return them with required correspondence

• Full‑time employment
• Work hours are 8:00 AM to 4:30 PM, Monday – Friday, with a 60‑minute lunch
• Teleworking is not available for this position
• Salary:
  In some cases, the starting salary may be non‑negotiable

Minimum Experience and Training Requirements:

• One year as a Clerical Assistant 2 (Commonwealth title) or equivalent
• One year of moderately complex clerical experience
• Equivalent combination of experience and training

Additional Requirements:

• You must be able to perform essential job functions

• A conditional offer of employment will require submission of criminal history reports

• 711 for hearing and speech disabilities or other individuals

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other category protected by applicable federal or state law.

All diverse candidates are encouraged to apply.