Scheduler - Equity & Origination Services: Part-Time

Overview

Are you eager to unlock your ultimate career potential in a role focused on creating value for customers every day? Service Link, the unsurpassed leader in the mortgage industry, seeks an action-oriented individual with superior attention to detail and accuracy to fill the position of Scheduler. The ideal candidate must possess excellent communication and problems-solving skills as well as a strong desire to provide customers with the highest level of satisfaction.

If you thrive in a fast paced environment and seek a career with a company committed to offering high quality learning initiatives and supporting employee goals, this is an exciting time to join and grow with Service Link.

This is a part-time role, anticipated to be approximately 20 hrs. per week.

Applicants must be currently authorized to work in the United States on a full-time basis and must not require sponsorship for employment visa status now or in the future.

In this role, you will…

• Schedule appointments with Signing Agents.
• Confirm appointments with borrowers in order to meet specific scheduling and signing requirements.
• Build and maintain working relationships with team members, management and signing agents.
• Montitor the scheduling queue to ensure client turn times are met.
• Review special instructions and order notes to ensure appointments are scheduled accurately.
• Monitor the scheduling systems to ensure the team is not falling behind.
• Working the assigned tasks given for that day.

• A penchant for excellence. You will use your strong attention to detail to maintain our quality standards.
• The ability to multitask in a fast-paced environment, especially the ability to meet tight deadlines for our clients.
• Excellent verbal and written communication skills.

• Enter scheduling requests as necessary
• Assign scheduling requests within the company’s turn time per client agreement
• Sending recruit requests to your managing team within a timely manner
• Monitor vendor fees to ensure fee guidelines are being met
• Obtain management approval for any fees exceeding the region's fee limit
• Adhere to all company policies and procedures
• Meet minimum production goals and quality requirements as set by management
• Proficient in Service Link operating systems and internal search engines
• Perform all other duties as assigned

• High School diploma or equivalent required
• Demonstrate good communication and customer service skills
• Detail oriented, efficient and organized