Administrative Coordinator

Administrative Coordinator

The Administrative Coordinator provides essential administrative support to the Operations Department and is responsible for overseeing the time and attendance of part-time union employees and scheduling and coordinating part-time labor calls. This role ensures efficient operation and coordination within the David L. Lawrence Convention Center, maintaining compliance with union agreements and labor regulations. The Administrative Coordinator serves as a crucial liaison between the operations team, union employees, and other departments to ensure smooth and efficient event execution.

Included but not limited to:

• Coordinate with department managers to ensure appropriate staffing levels for each event.
• Schedule and coordinate part-time labor calls, ensuring all shifts are adequately covered.
• Communicate schedules to employees and manage any adjustments or changes.
• Prepares and distributes the weekly union schedule, reports and updates to management and operations team members.
• Monitors the call-off line, prepares attendance sheets for distribution to both management and employees for approval signatures.
• Collaborate with the operations team to ensure efficient and effective event execution.
• Maintain effective communication with part-time union employees, operations staff, and other departments.

Time and Attendance Management:

• Monitor and track employee attendance, ensuring accurate timekeeping.
• Process and verify Service Works Orders/ Labor Sheets in Momentus ensuring accurate billing information and detailed labor allocations
• Address and resolve any discrepancies or issues related to attendance and timekeeping.
• Process and oversee employee fingerprint enrollments and communicates with the operations team via shift notes to retrieve employee timecards that are not recorded in the computerized time clock management system (i.e. ABI).
• Process payroll for PT staff including; housekeepers, teamsters, AV Techs, and assist with FT payroll as needed.

Union Compliance:

• Ensure all scheduling and operational practices comply with union contracts and regulations.
• Act as a point of contact for union representatives regarding scheduling, labor calls, and timekeeping matters.

Administrative Support:

• Provide administrative support to the operations team, including data entry, report generation, and file management.
• Learn and become proficient and utilize multiple software platforms including but not limited to Momentus, Altum, ABI, Gradience, and Workday.
• Assist in the preparation and coordination of operational meetings and training sessions.
• Provides on-site support by assisting Operations Supervisor with onboarding/training new union employees & crews (i.e. administers and reviews new hire paperwork).
• Identifies opportunities/implements best practices and innovative solutions to enhance scheduling accuracy, improve efficiency and productivity.
• Perform special assignments and other duties as assigned

Working Conditions:

• Not substantially exposed to adverse conditions
• Perform office-related functions in standard office settings – sitting and working on the computer and phone.
• This position is event driven and may require flexibility to work occasional evenings, weekends, and holidays as needed based on event schedules.

Qualifications:

• Bachelor's degree in Business Administration, Hospitality, or related field (preferred)
• Prior experience in scheduling, administration, or coordination roles, preferably in a convention center, hospitality, or event management setting. (preferred)
• Excellent organizational and multitasking abilities.
• Proficiency in computer technology or ability to quickly acquire a working understanding of applications, specifically Microsoft Office Suite (Word, Excel, Outlook) and scheduling software. management software.
• Strong communication and interpersonal skills.
• Ability to work independently with minimal supervision and as part of a team.
• Detail-oriented with a proactive approach to problem-solving.
• Ability to work effectively with trades & labor personnel, administrative staff, client, customers, and contractors.
• Knowledge of labor laws and union agreements…