Process Improvement Consultant Senior - HR Strategy Planning and Business Optimization

** Position Overview*
* At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Process Improvement Consultant Senior within PNC's HR Strategy Delivery and Risk organization, you will be based in Pittsburgh, PA;
Cleveland or Columbus, OH;
Downers Grove, IL;
Atlanta, GA;
Birmingham, Al.

The Process Improvement Consultant Senior role sits within the Business Optimization function of HR Strategy Planning & Business Optimization. This role partners across HR to support strategic initiatives through a disciplined process improvement and business optimization lens-driving efficiency, effectiveness, and scalable execution. The consultant will also help define and advance the approach for measuring and communicating the value, effectiveness, and impact of HR initiatives and projects.

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

** Job Description*
* + Consults with the Line of Business to evaluate and execute on an organization's complex operations or technology  processes through the development of end-to-end solutions that optimize process efficiency, reduce processing time, and mitigate risks.

+ Conducts complex business diagnostics to identify, quantify and prioritize value creation project. Cultivates and presents business case, implementation deliverables, cost-estimates, and cost-benefit analysis to influence senior leadership on process improvement opportunities that will assist in accomplishing business objectives in a  more efficient manner.

+ Uses comprehensive view of organizational processes to facilitates the redesign of complex, cross-functional projects. Understands and develops an end-to-end solution that encompasses all aspects that a process may touch including facets of operations and  business systems.

+ Leads efforts to improve the quality and/or minimize process cost. Utilizes data analysis and process modeling to  craft appropriate solutions that meet business requirements. Executes on findings by preparing and presenting optimization efforts to governance committees for approval. Assess risks associated with current and proposed processes against business objectives and ensures alignments with the bank's and unit's risk appetite and risk management framework.

+ Consults business partners to ensure that introduction of new process is smooth and effective, and sustains or improves quality of output. Mentors individuals and teams to build capabilities. Leverages strong relationships with the Line of Business to ensure continuous improvement after initial implementation.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

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** Customer Focused**  - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.

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** Managing Risk**  - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

** Qualifications*
* Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

** Preferred Skills*
* Change Management, Corporate Governance, Data Analytics, Process Efficiencies, Process Improvements, Risk Assessments

** Competencies*
* Analytical Thinking, Consulting, Effective Communications, Flexibility and Adaptability, Influencing, Organizational Change Mgt, Organizational Savvy and Politics, Problem Solving, Project Management

** Work Experience*
* Roles at this level typically require a university / college degree, with 5+ years of industry-relevant experience. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

** Education*
* Bachelors

** Certifications*
* No Required Certification(s)

** Licenses*
* No Required License(s)

** Pay Transparency*
* Base Salary:  $50,000.00 - $

Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon…