Senior Manager, Network Strategy & Partner Operations

Company Overview:

Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody.  Our two primary products - Blink Rx and Quick Save - remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients.

Blink Rx is the world's first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With Blink Rx, never again will a patient show up at the pharmacy only to discover that they can't afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn't have the medication in stock.

We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us!

The Opportunity:

Blink Rx is building the world's first pharma-to-patient cloud - a centralized platform that reimagines how branded medications reach patients. At the core of this model is a high-performing national pharmacy fulfillment network. We are seeking a strategic operator to help design, scale, and optimize this network.

You will own critical external partnerships while operating at the intersection of strategy, operations, and cross-functional execution. You will identify structural opportunities, solve ambiguous operational challenges, and help build the systems - including AI-enabled workflows and automation infrastructure - that power a next-generation healthcare platform. This role is ideal for someone coming from consulting or a high-growth environment who wants to move from influencing decisions to owning results.

What You'll Own:

* Network Strategy & Performance Architecture

* Develop and refine the operating model for Blink Rx's national pharmacy network

* Define performance frameworks across cost, service levels, scalability, and risk

* Identify structural improvement opportunities through data-driven analysis

* Lead executive-level business reviews focused on strategic optimization and long-term partnership evolution

* Translate insights into clear action plans with measurable impact

* Cross-Functional Leadership

* Partner with Product, Engineering, Revenue, Finance, Legal, and Patient Services to drive complex initiatives

* Convert ambiguous business problems into structured work streams

* Ensure network considerations are embedded in product design and growth planning

* Drive initiatives end-to-end - from hypothesis through implementation

* Strategic Partner Management

* Serve as a senior point of contact for key pharmacy partners

* Elevate relationships from transactional to strategic and performance-oriented

* Navigate negotiations, incentive alignment, and contractual discussions

* Balance partner collaboration with performance accountability

* Operating System Execution

* Build scalable mechanisms for SLA governance, risk mitigation, and escalation management

* Design playbooks and SOPs that are built for automation-readiness and enable growth without operational fragility

* Support new partner onboarding and network expansion strategy

* Continuously improve the feedback loops between network performance and internal execution

* AI, Automation & Operational Scale

* Identify automation opportunities across network workflows and partner operations, and prioritize them by impact and feasibility

* Partner with Product & Engineering to scope, build, and deploy tooling that reduces manual effort and improves SLA performance

* Champion AI-assisted workflows across the function - from order operations to reporting to partner communications

* Translate operational pain points into structured technical requirements

* Build feedback loops that continuously surface inefficiencies and convert them into automation roadmap inputs

What We're Looking For:

* 8+ years in management consulting, strategy, business operations, or a high-growth environment

* Demonstrated…