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Product Analyst, Veeva CRM

Job in Pittsburgh, Allegheny County, Pennsylvania, 15289, USA
Listing for: MSD Malaysia
Full Time position
Listed on 2026-08-03
Job specializations:
  • Business
    CRM Systems & Management, Business Systems & Technology Analysis
  • IT/Tech
    CRM Systems & Management, Business Systems & Technology Analysis, IT Business Analyst
Salary/Wage Range or Industry Benchmark: 117000 - 184200 USD Yearly USD 117000.00 184200.00 YEAR
Job Description & How to Apply Below
Product Analyst, Veeva CRMSkip to main content
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Hybrid locations:
USA
- Pennsylvania
- North Wales (Upper Gwynedd) time type:
Full time posted on:
Posted Todaytime left to apply:
End Date:
August 7, 2026 (5 days left to apply) job requisition :
R407581
** Job Description
** We are seeking a highly motivated Product Analyst with experience supporting pharmaceutical field processes. This role will partner with the Product Owner to translate business needs into functional and technical requirements and recommend how Veeva CRM can best support those needs through standard capabilities, process improvements, and targeted enhancements.
** Responsibilities
* ** Work with the Product Owner and business stakeholders to create business requirements and user stories that ensure system functionality meets business needs.
* Partner with global teams to leverage existing solutions and platforms and help identify and evaluate new capabilities.
* Facilitate discussions and workshops with business partners to understand current and future business processes and requirements.
* Evaluate Veeva CRM solutions that meet business needs with minimal customization, recommending standard Veeva features whenever possible.
* Collaborate with technical teams and vendors to design and validate effective solutions.
* Stay current on new technologies, methodologies, industry practices, standards, and the Veeva CRM roadmap.
* Apply AI tools to improve daily work processes and productivity.
** Education Minimum Requirement
*** Bachelor’s degree in Business, Information Systems, Computer Science, or a related field.
** Required Experience and Skills
*** 3+ years of experience in business analysis, systems analysis, or technical analysis roles.
* Experience gathering and documenting business and functional requirements.
* Experience developing and coordinating user acceptance testing.
* Experience with Agile delivery methodologies and tools such as JIRA, Confluence, or similar platforms.
* Experience facilitating meetings and workshops.
* Strong analytical thinking and problem-solving skills.
** Preferred Experience and Skills
*** Experience in healthcare, life sciences, or another regulated environment requiring strong governance, privacy, compliance, and separation of promotional and non-promotional activities.
* Knowledge of CRM tools, preferably Veeva CRM.
*
* Required Skills:

** Agile Application Development, Agile Methodology, Business Analysis, Business Case Development, Business Processes, Computer Science, Customer Relationship Management (CRM) Software, Global Team Collaboration, Product Management, Requirements Management, Stakeholder Relationship Management, System Designs, User Acceptance Testing (UAT), Veeva CRM
** Preferred

Skills:

** Current Employees apply HERE Current Contingent Workers apply HERE
** US and Puerto Rico Residents Only:
** Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please  if you need an accommodation during the application or hiring process.

As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran…
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