Global Commercial Excellence Director

Global Commercial Excellence Director

As the Global Commercial Excellence Director, you will lead the global commercial excellence strategy for the Refinish business, driving profitable growth, operational efficiency, and sales and service effectiveness. This role partners with executive stakeholders to align commercial processes, technology, and organizational capabilities with customer needs while promoting a culture of accountability and continuous improvement.

You will be based in Pittsburgh, PA (USA) and will travel 50-70%.

• Develop the long-term commercial excellence roadmap to support growth, profitability, and customer-focused sales and service strategies.
• Partner with executive business leaders and global teams to achieve strategic goals and lead organizational transformation.
• Lead teams responsible for pricing and revenue optimization, master data strategy, contract management, customer service, sales team development, business process improvement, and project management.
• Identify opportunities to simplify processes, enhance commercial tools, improve sales and service effectiveness and lead subsequent improvements.
• Collaborate with IT to modernize and improve the commercial application landscape, reducing complexity and improving the end-user experience.
• Increase adoption of global business solutions, automation programs, and process improvements across the organization.
• Lead change management, communications, and training programs to improve commercial performance and organizational agility.
• Ensure alignment between commercial excellence programs and enterprise-wide process, technology, and capital investment strategies.

• Bachelor's degree in Business, Engineering, Computer Science, or related field required
• 15+ years of experience in Business, Sales, Finance, IT, Sales Operations, or related functions, with a focus on business transformation, process improvement, commercial operations, or strategic execution.
• 10+ years of leadership experience managing teams and developing talent.
• Experience leading organizational transformation, process optimization, and CRM or enterprise system initiatives.
• Strong project management, problem-solving, and change leadership experience.

At PPG, we bring teams together to accelerate collaboration and career development, with in-person work Monday through Thursday and the opportunity to work remotely on Flexible Fridays. Schedules may vary by location.

PPG: WE PROTECT AND BEAUTIFY THE WORLD™

Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company. To learn more, visit

The PPG Way 2030

We are customer champions. Proactive. Bold. Trustworthy. Everything we do starts with our customers. We listen, move fast and don't stop until we solve their biggest challenges. When our customers win, we all grow.

We act with purpose and speed. Agile. Data-driven. Empowered. We take smart risks to stay ahead of the competition. We work proactively with agility, using quality data to develop solutions that create value.

We are excellent operators. Productive. Collaborative. Accountable. No matter our role, we identify problems, take ownership and always bring solutions. We are both proactive and responsive to drive continuous improvement and deliver results. We support our frontline, the faces of PPG to our customers.

We compete to win. Future-focused. Driven. Ambitious. We are passionate about growing our business and winning with our customers. We deliver results, embrace new technologies and leverage agility and speed as strengths.

We are PPG proud. Strong. United. Passionate. We work safely, act with integrity and value our diverse perspectives. We celebrate achievements and take pride in the positive impact we create together to protect and beautify the world.

PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, veteran status, sexual orientation, gender identity or expression.

If you need an adjustment due to a disability, please email

PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply.

Our employee benefits programs are designed to support the…