Summer Internship Program – Office COO; Pittsburgh, PA)

2027 BNY Summer Internship Program – Office of the COO

The Chief Operating Office brings together professionals focused on operational excellence, business management, governance, execution discipline, AI and innovation, and enterprise enablement. The practice helps ensure that teams across BNY are equipped to deliver consistent, efficient, and well-governed outcomes while supporting the broader goals of the Platform Operating Model. It serves as a professional home for colleagues whose work strengthens how the organization operates, executes priorities, manages risk, adopts innovative solutions, and drives continuous improvement.

By connecting practitioners across teams, the Practice promotes consistency, capability building, and the sharing of best practices.

As an intern to the Office of the COO, you will gain exposure to how a global financial services organization operates s role is designed for students who are curious about business management, operational strategy, governance, technology, and the execution discipline required to move enterprise priorities forward.

What you will do

• Support day-to-day activities and strategic initiatives within the Chief Operating Office (COO)
• Conduct research and analysis on operational processes, performance metrics, and business priorities
• Help track action items, risks, milestones, and deliverables across ongoing projects
• Identify opportunities for process improvement and operational efficiency
• Assist with documentation of business procedures, workflows, and governance materials
• Support AI initiatives by researching use cases, documenting opportunities, and helping teams understand where adoption could improve processes or decision-making.

Skills you will build

• Process improvement: understanding workflows, evaluating pain points, and identifying AI-driven or automation-enabled solutions that can improve efficiency.
• Governance and controls awareness: learning how organizations manage oversight, accountability, and risk
• Project and program coordination: tracking actions, milestones, dependencies, and deliverables
• Reporting and metrics: helping compile dashboards, updates, and performance insights
• Execution discipline: supporting the follow-through needed to move initiatives from planning to completion

Impact you will have at BNY

• Improve team efficiency by helping organize processes, track deliverables, and identify opportunities to leverage automation
• Support decision-making by gathering information, preparing updates, and helping turn data into clear insights
• Strengthen coordination across stakeholders by helping manage communications, action items, and project touchpoints
• Contribute to operational excellence by identifying gaps, suggesting improvements, and exploring AI-powered solutions
• Enable execution by supporting projects, timelines, governance activities, and reporting
• Bring a fresh perspective by asking questions, challenging assumptions constructively, and offering new ideas.

Why this could be a fit for you

This could be a fit for you if you're interested in how organizations operate behind the scenes and enjoy bringing structure, coordination, and problem-solving to complex work. It's an opportunity to build broad business exposure, strengthen your professional skills, and contribute to work that helps teams execute more effectively across the organization.

Summer Internship Program The BNY Summer Internship Program offers high-potential students a dynamic 10-week experience designed to accelerate development, build professional networks, and provide meaningful exposure to one of the world's leading financial services institutions. Through a skills-driven talent model, interns gain insight into the capabilities, platforms, and functions that power BNY's global franchise while contributing to impactful business initiatives.

From day one, interns are immersed in BNY's collaborative and innovative culture through:

• Enterprise-wide onboarding and development programming, including an in person immersive induction experience, executive speaker series, skill development, and networking opportunities.
• Meaningful project work aligned to key business practices and…