GTM Strategy Senior Director

Lab
37 Robotics is a technology company focused on the development and deployment of robots designed specifically for direct-to-customer food production. Our mission is to revolutionize the food industry by creating innovative robotic solutions that enhance efficiency, quality, and customer satisfaction. We are passionate about pushing the boundaries of technology to deliver cutting-edge products that meet the evolving needs of our clients.

What you’ll do

• Own GTM strategy:
  Build out and evolve use cases, value proposition, pricing and terms as Bowl Builder scales into large scale deployment
• Own the sales process:
  Run a disciplined sales motion end to end, from top of funnel through close, with restaurant and food service operators
• Own onboarding and go-live:
  Build repeatable playbooks to get new customers live and delivering value quickly
• Own account management:
  Manage the ongoing customer relationship, ensuring accounts renew, expand and stay healthy
• Build the GTM function:
  Stand up the processes, tools and team needed to take Lab
  37 from a skeleton, borrowed GTM effort to a scalable function with its own playbook

What we are looking for

• 7+ years of experience in consulting, business operations or strategy, or private equity, with direct experience advising on or building GTM strategy
• Strategic Relationship Building:
  An epic storyteller and nuanced communicator, seen as trustworthy and likable by restaurant C-levels and executives
• Food Industry Expertise:
  Deep restaurant knowledge and a nuanced understanding of key issues and trends, credible going toe to toe with restaurant folk
• Financial Analysis:
  Analytical, no stranger to P&Ls, able to lead nuanced conversations on revenue, profit and returns, and can build a labor model from scratch
• Efficient Project Management:
  Able to stay on top of parallel work streams, direct various technical teams, and find shortcuts wherever possible
• Assertive Negotiation: A keen understanding of our business model and our customers', with the judgment to know where to give, what to ask for, and when to stand ground or walk away
• Demand for online food delivery is growing really fast! In the last 5 years, just in the US, the overall market has expanded 10X from $10B to $100B, and could expand to $500bn- $1T by 2030.
• Changing the restaurant industry:
  You’ll be part of a team that helps restaurants succeed in online food delivery.
• Collaborative environment:
  You will receive support and guidance from experienced colleagues and managers, helping you to learn, grow and achieve your goals, and you’ll work closely with other teams to ensure our customer’s success.

What else you need to know

This role is based in our Pittsburgh office. As a company driven by invention and continuous change - we are constantly reimagining our industries, building new products, and refining how we operate. We do our best work together. That’s why all of our office-based teams work onsite, five days a week.

The base salary range for this role is $182,000 - $230,000 per year.

Actual compensation will be determined on an individual basis and may vary depending on experience, skills, and qualifications.

Base salary is just one part of your total rewards package. You may also be eligible for equity awards and an annual performance-based bonus.

Benefits Summary (USA Full-Time Exempt Employees):

• Medical, dental, and vision insurance (multiple plans, incl. HSA options).
• Company-paid life and disability insurance (short- and long-term).
• Voluntary insurance: accident, critical illness, hospital indemnity.
• Optional supplemental life insurance for self, spouse, and children.
• 401(k).
• Health Savings Account (HSA)
• Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
• Discretionary vacation days
• 8 paid holidays per…