Customer Service Representative

Customer Service Representative – Asphalt & Paving Industry

Are you a problem-solver who thrives in a fast-paced environment, delivers top-tier customer service
, and enjoys being the go-to person for clients? We are looking for an A-player to join our team as a Customer Service Representative to provide a seamless experience for our clients and help drive business success.

At Pro Seal
, we believe in our Core Values :
Concierge-Level Service – We go above and beyond for our clients.
Hard Working – We don’t cut corners, and we put in the effort to get it done right.
Thinkers – We solve problems, not just react to them.
Delivers – We don’t just promise results; we execute.
Team-Oriented – We succeed together and support one another.

What You’ll Do:

• Deliver an amazing customer experience by handling inquiries, resolving issues, and maintaining client relationships.
• Answer inbound calls and make outbound follow-ups to prospects and existing clients.
• Create accurate and timely quotes for residential projects and assist with job scheduling.
• Manage and update Google My Business, social media, and online reviews to enhance our online reputation.
• Assist with administrative duties, including data entry, reporting, and office management tasks
  .

What We’re Looking For:

• 3-5+ years of experience in customer service, preferably in the construction or asphalt industry.
• Strong communication skills and a customer-first mindset
  .
• Proficiency in CRM systems, Google Suite, MS Office, and social media platforms
  .
• Ability to multitask, stay organized, and prioritize in a fast-paced environment.
• A team player with an ownership mentality
  —you take pride in delivering results.

What We’re NOT Looking For:

Someone who avoids accountability or makes excuses.
A “clock-watcher” who isn’t invested in providing top-tier service.
Someone resistant to learning new skills or improving processes.
A person who lacks professionalism or struggles with organization.
Anyone who isn’t willing to be a team player and go the extra mile.

If you’re ready to be part of a winning team and want a career, not just a job
, apply today! Let’s build something great together.

Resume (Required) Max. file size: 220 MB.

What is your full name? (Required)

First Last

Email (Required)

Phone

What is your preferred method of communication?

Cover Letter or Additional Documents (Optional) Max. file size: 220 MB.

Were you referred to Proseal by a current employee? (Required)

Yes

No

If Yes, what is the the name of the employee that referred you?

Have you had a valid driver's license for 3 or more years? (Required)

Yes

No

Are you able to lift and carry 75lbs above your head? (Required)

Yes

No

Will you now or in the future require sponsorship to work in the United States? (Required)

Yes

No

Employment is contingent upon successfully passing a comprehensive background check going back 7 years. Are you able to meet this requirement (Required)

Yes

No

Employment is contingent upon passing a 10 panel drug test, excluding THC. Are you able to meet this requirement? (Required)

Yes

No

This position requires flexibility with working hours and days, some days being much longer than others. Are you comfortable with this requirement? (Required)

Yes

No

Consent (Required)

I agree to the privacy policy. (Required)

YOUR JOURNEY TOWARD A BEAUTIFULLY PAVED PROPERTY BEGINS HERE

Your driveway and parking lot are the “welcome mat” to your property providing both curb appeal and functionality. Maintain your investment with a scheduled program of seal coating and crack filling. We can more than double the life cycle of your pavement. Fill out the form below or call for a quote today.

We just had them do our driveway and it looks awsome.

These guys are the best around they were very clean and professional. I would highly recommend them to anybody!

Very good company plus very professional and reasonable, give them a call you won’t regret it.

We just had them do our driveway and it looks awsome.

These guys are the best around they were very clean and professional. I would highly recommend them to anybody!

Very good company plus very professional and reasonable, give them a call you won’t regret it.

We just had them do our driveway and it looks…