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Customer Service Representative- Health Care Concierge - Pittsburgh, Erie or Surr

Job in Pittsburgh, Allegheny County, Pennsylvania, 15201, USA
Listing for: UPMC
Full Time position
Listed on 2026-02-25
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Job Description & How to Apply Below
Position: Customer Service Representative- Health Care Concierge - Must be located in Pittsburgh, Erie or Surr
UPMC - Up to $20.70/hour -  - Responsibilities:
Respond to high volumes of incoming calls, emails, and chats from members and providers;
Help members understand benefits, claims, prior authorizations, billing, and coverage details;
Resolve issues accurately and efficiently to avoid repeat calls;
Document all interactions while listening and responding in real time;
Navigate multiple computer systems at once
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