Senior Customer Success Lead, Biotech MSP
Job in
Pittsburgh, Allegheny County, Pennsylvania, 15289, USA
Listed on 2026-06-29
Listing for:
Slipstream
Full Time
position Listed on 2026-06-29
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Client Relationship Manager -
Business
Customer Success Mgr./ CSM, Client Relationship Manager
Job Description & How to Apply Below
Slipstream is seeking a Customer Success Manager in Pennsylvania to lead virtual service delivery teams and ensure excellence in client service. The ideal candidate will have over 5 years of experience in customer success, particularly within MSPs, and possess strong communication and relationship-building skills.
This role requires a bachelor's degree or equivalent experience, with a focus on Biotech and Pharma services. We offer competitive benefits including 401k match, comprehensive health coverage, and discretionary PTO.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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