Customer Success Associate: Frontline Support & Feedback
Job in
Pittsburgh, Allegheny County, Pennsylvania, 15289, USA
Listed on 2026-07-27
Listing for:
Nuuly
Full Time
position Listed on 2026-07-27
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Retail Associate/ Customer Service, Customer Service Rep
Job Description & How to Apply Below
Nuuly seeks a Customer Success Associate, Tier 1 to deliver frontline support by addressing straightforward inquiries and resolving common issues. You will guide customers through the shopping experience, answer order questions and support the team to build a successful brand.
Reporting to the Customer Success Supervisor, you will communicate with new and potential customers, ensuring a customer-first approach. Hours are Sunday-Thursday 6am-2pm EST; benefits align with URBN standards.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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