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Lead, Customer Service​/HelpDesk, Customer Service Rep

Job in Pittsburgh, Allegheny County, Pennsylvania, 15201, USA
Listing for: Five Below
Full Time position
Listed on 2026-07-29
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Retail Associate/ Customer Service
  • Retail
    Customer Service Rep, Retail Associate/ Customer Service
Job Description & How to Apply Below
Position: Full Time Support Lead
Five Below - 1010 Settlers Ridge Center Dr - Responsibilities:
Ensure all crew members wow the customer through personal contact and provide the BEST customer service experience;
Train crew on the BEST customer service experience to ensure fast, friendly checkout;
Oversee daily activities of store associates and ensure duties are performed effectively;
Assist with receiving, unpacking, and organizing new stock for quick stocking on the sales floor;
Act as Manager on Duty when needed, taking full responsibility for store operations, staff, and customer issues
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