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Weekend Customer Success Associate - Frontline Support

Job in Pittsburgh, Allegheny County, Pennsylvania, 15289, USA
Listing for: Nuuly
Full Time position
Listed on 2026-09-05
Job specializations:
  • Customer Service/HelpDesk
    Retail Associate/ Customer Service, Customer Service Rep, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 17000 - 25000 USD Yearly USD 17000.00 25000.00 YEAR
Job Description & How to Apply Below

URBN is seeking a Customer Success Associate, Tier 1 to deliver frontline support for straightforward inquiries and resolve routine issues. You will guide customers through the shopping experience, answer order questions, and support the team to build a successful brand.

Hours are Friday, Saturday, Sunday 9am-5pm EST; hours may change with business needs. This role emphasizes clear communication, empathy, and a customer-first mindset.

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Position Requirements
10+ Years work experience
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