Manager, US Institutional Relations, CIEE Study Abroad

Overview

Position:
Manager, US Institutional Relations, CIEE Study Abroad

Reports to:

Director, Strategic Partners, CIEE Study Abroad

Department:
Institutional Relations

Location:

US Remote - Pennsylvania, Delaware, Virginia, New Jersey, Washington D.C., and New York

CIEE is a nonprofit study abroad and intercultural exchange organization that transforms lives and builds bridges between individuals and nations through study abroad and international exchange experiences that help people develop skills for living in a globally interdependent multi-cultural world.

• You will change the world. CIEE builds bridges between people, countries, and cultures. We help young people participate in high-quality international exchange and study abroad programs that bring the world together. We change lives; our alumni change the world. Be part of the change!
• You will receive a competitive total rewards package. CIEE provides all employees with exceptional benefits offerings that increase total compensation by up to 25%. Our top-tier benefits include:

• Paid time off and Parental leave
• Gym Reimbursement Program
• Employee Assistance Program
• Short-term & Long-term Disability
• 6 floating Fridays (based on our eligibility rules)
• CIEE Study Abroad and TEFL Program discounts
• 403(b) Retirement Plan with employer contribution
• Insurance Coverage (life, travel, medical, dental, and vision)
• Flexible Spending Accounts/Health Savings Accounts (medical and dependent)
• Voluntary Benefits (identity theft protection, pet insurance, accident, and critical illness)

• You will be part of a fast-paced, international, and collaborative team of professionals. CIEE operates the largest nonprofit network of study-abroad locations, with facilities and staff in 29 countries. Additionally, we help international participants from over 140 countries come to the USA each year. Committed to excellence and solving whatever problem the world throws at them, CIEE professionals work on international teams and are dedicated to advancing our 77-year-old mission to make the world a more peaceful place.

The Manager, Institutional Relations (MIR), serves as the primary liaison between CIEE and an assigned portfolio of institutions of higher education. The MIR’s primary goals are to understand each college’s needs related to international education and study abroad, present CIEE’s full suite of study abroad programs and services to the institution, and meet and or exceed enrollment targets for all CIEE study abroad programs and services (e.g. study abroad, internships, custom programs, faculty training, Pre-College Programs, insurance, etc).

A successful MIR will be a proactive problem solver with excellent interpersonal, communication, and sales skills. This position will require domestic travel and some international travel.

• Manage CIEE’s current relationships with study abroad staff, faculty, and other administrators at partner institutions with the goal of increasing enrollments and overall revenue at those institutions.
• Strategize with institutional partners to increase enrollment of students in study abroad programs.
• Develop and sustain new relationships with Study Abroad Office staff, faculty, and other institution administrators in your portfolio.
• Collaborate with study abroad partners to expand CIEE’s brand presence and working relationships with all institutional influencers and stakeholders outside of the study abroad office.
• Strategize with institutions to increase and diversify study abroad participation.
• Function as primary CIEE contact for all institutions in the portfolio using regular phone, email, and in-person interaction.
• Create and host student-facing activities, faculty meetings, staff trainings, and other outreach activities as assigned.
• Represent CIEE at study abroad events, pre-departure orientations, and other institutional engagements throughout the portfolio.
• Strategize with the Assistant Director, Institutional Relations to plan and implement an annual strategy for achieving goals.
• Collaborate with various internal departments to leverage their expertise for customer support and sales calls with key…