Assistant Director, Recruitment and Admissions - School of Business

Assistant Director, Recruitment and Admissions - School of Business

Salary:
Commensurate with experience
Benefits:
Generous benefits include paid time off including holidays and vacation, retirementmatch, and tuition remission for employee and dependents. Details .edu/benefits

Location:

School of Business
Position Status:
Full-time

Hours:

Varied
Position Number: 235402/10-1142
FLSA Status:
Exempt

POSITION SUMMARY:

The Assistant Director for Recruitment and Admissions (ADRA) is housed in the School of Business's Eugene P. Beard Center for Student Success (CSS) and reports to the Senior Director for Recruitment & Admissions. The CSSprioritizes the customer experience by providing a smooth transition fromapplicant to student to placement. Consequently, as an integral member of the CSS, the ADRA addresses theentire student life cycle, primarily by recruiting new graduate students intoour specialized master's degree and certificate programs, playing a supportive role in supporting MBA and undergraduate program recruitment and working withthe School's admission team to create, organize and implement front-lineactions and activities (such as marketing, recruitment and communicationstrategies) designed to attract high quality applicants to the School.

The ADRAalso works closely with our student success coaches by providing detaileddeposited student data to allow for a seamless transition designed to enhance the customer experience. The ADRA has primary responsibility for effectively maintaining and managing the CRM system to ensure that quantitative and qualitative goalsare achieved. As such, the ADRAcontinually reviews data analytics to make suggestions for improvement.

To fulfillthe responsibilities of the position, collaboration is required with keyleaders and staff professionals in the School (e.g., Dean, Senior Associate Dean, department chairs, center directors, MARCOM, Corporate Relations &Community Partnerships, student success coaches, faculty, etc.) as well as withother units across campus [EMG], Division of Marketing and Communications[DMC], Center for Global Engagement [CGE] etc.).

The successful candidate will be evaluated based on their ability to meet established goals and through feedback from appropriate constituencies. Work will be reviewed through regularly scheduled meetings, reports, analysis, and observation of results.

DUTIES AND RESPONSIBILITIES:

(This list is neither absolute nor restrictive, but indicates duties and responsibilities that may be redefined pursuant to evolving operational needs.)

The ADRA's work primarily falls into three broad categories related
1) recruitment and admission; and
2) CRM operations and
3) data reporting and analytics in addition to some general administrative duties.

Recruitment and Admission

In consultation with the Senior Director for Recruitment & Admissions, Senior Associate Dean, EMG and MARCOM, help develop, articulate, implement, and evaluate acomprehensive strategic enrollment/recruitment plan that addresses programtargets, university-wide enrollment goals, and financial planning by employingdata analysis, evaluating enrollment trends, and assessing recruitmentactivities.

Works with the Senior Director for Recruitment & Admissions and the School's MARCOM officeto develop annual marketing plans and recruitment materials for all programs.

Collaborates withthe Senior Director for Recruitment & Admissions to develop communication plans and one-off communications to move applicants through the enrollmentfunnel.

Works with the Director of Corporate Relations & Community Partnerships, Faculty, Advisory Councils, and Center Directors to identify, develop and nurture relationships with partner companies and professional organizations for MS and certificate program recruitment.

Participates inthe planning and implementation of recruitment events such as graduate schoolfairs, information sessions, webinars, coffee chats, etc. and other

School-sponsored admission related events, as well as individual and group meetings with prospective students.

Attends and participates in the School's recruiting and internal events, including evening and weekend events.

Coordinates with the Senior Director for Recruitment &Admissions and EMG to represent the School at externalrecruitment events, fairs, and meetings.

Refines purchased prospect data for all graduate business programs with GMAC (GMAT testtakers) and ETS (GRE and TOEFL test takers);
Map purchased GRE, GMAT, and TOEFLcontacts and import into the CRM.

Maintains engagement and follow-up communications with prospective, accepted and enrolledcandidates to increase application completion, drive deposits and prevent melt,respectively at each stage of the enrollment funnel.

Serves on the admissions committee for master's programs.

Reviewsgraduate student transcripts for appropriate course equivalencies for advancedstanding.

Enters graduate transfer credit into Banner to allow student success coaches todevelop plans of study.

Provides detailed deposited student…