Sr Technician, Cross Connection

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People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals.

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. We strongly believe that having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role!  for more information on our inclusion, diversity, and equity journey.

About American Water
American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886 and celebrating 140 years in 2026, We Keep Life Flowing by providing safe, clean, reliable and affordable drinking water and wastewater services to approximately 14 million people with regulated operations in 14 states and on 18 military installations.

American Water’s approximately 7,000 talented professionals leverage their significant expertise and the company’s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders.

Posting

Start Date:

6/8/26

American Water is currently seeking a Sr. Technician, Cross Connection to work with our PA team. In this role you will perform skilled technical duties necessary to ensure that the water systems comply with regulations and that proper backflow prevention assemblies are installed so that contamination or pollution of the water supply does not occur.

• Perform technical inspections and field surveys, testing and maintenance of cross connection control devices and backflow assemblies to ensure protection of water supply systems; maintains and distributes listing of all certified backflow device inspector.
• Assists Supervisor or program lead in coordinating the local enforcement of the cross-connection control program to ensure compliance with regulations, company tariffs, and the American Water cross connection best operating procedure (BOP).
• Provides training to personnel in the proper management of established cross connection/backflow protection programs.
• Educates & trains contractors, regulators, local officials and customers with regards to the cross connection/backflow protection program.
• Maintain database of backflow prevention assemblies used in AW water systems as well as in applicable industrial and commercial water systems.

• Detail-Oriented:
  Conduct thorough analyses and evaluations and implement timely decisions and recommendations.
• Independent Worker:
  Manage time across multiple projects and deadlines.
• Collaborative:
  Seek input and coordinate with staff.
• Communication:
  Strong verbal and written communication skills.
• Technical Proficiency:
  Good working knowledge of computer programs, databases, and software.
• Organizational
  
  Skills:
  
  Demonstrated organizational and administrative abilities.
• Analytical
  
  Skills:
  
  Good analytical and problem-solving skills.
• Good to excellent working knowledge of all Federal, State and local requirements for Cross Connection and Backflow Prevention regulations, guidance or statutes.
• Technical knowledge on the functioning of backflow prevention devices and plumbing systems.

• High School Diploma or equivalent required; associate's degree or higher is preferred with an emphasis in mechanical science.
• Three to five years experience in water production and transmission.

• Local and overnight travel to districts may be required.

• Substantial time may be spent in the field visiting customers, answering questions on backflow device installation, and performing site inspections.

Join American Water... We Keep Life Flowing

American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they are an individual with a disability, protected veteran or other status protected by federal, state, and local laws.