Director of Student Accounts

Description

Now Hiring:
Temporary Student Accounts Professional (Contract Role)

The Student Accounts team is seeking an experienced contract professional to support the Director with invoicing, collections, and overall student financial services operations.

Role Overview

This position manages student billing and collections while partnering closely with students and campus departments to ensure accurate, timely financial processes.

Key Responsibilities

+ Prepare and issue accurate student invoices prior to each semester.

+ Work directly with students to secure timely payments and establish payment plans when necessary.

+ Enforce financial policies, including holds, registration cancellations, and referrals to collections.

+ Oversee billing, receivables, refunds, cashiering, and overall student financial services operations.

+ Lead and support the Student Accounts team with ongoing training and development.

+ Maintain tuition/fee rates and ensure system and website updates are accurate and completed on time.

+ Monitor credit balances and initiate refunds.

+ Ensure compliance with all federal, state, and university regulations regarding student financial data.

+ Provide high‑quality customer service via in‑person, phone, and email interactions.

+ Collaborate with Financial Aid, Registrar, Residence Life, and other departments to support student success and retention.

+ Prepare journal entries and assist with external audits.

+ Participate in Welcome Days and new‑student orientation events.

+ Serve as a backup for various team functions and perform additional duties as needed.

Requirements

Preferred Qualifications

+ Bachelor's degree required;
Master's preferred

+ 7+ years of related experience

+ Proficiency with Microsoft Office;
Jenzabar/Infomaker experience a plus

+ Strong customer service skills with clear, professional communication

+ Highly organized, detail‑oriented, and able to work independently

+ Demonstrated leadership and process‑improvement mindset

+ Ability to thrive in a fast‑paced, high‑volume environment

+ Higher Education experience and knowledge of relevant regulations preferred

Interested? Let's talk.

If you have strong student accounts or higher‑education finance experience and are ready to make an immediate impact, apply today to support a mission‑driven team during a critical period.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit  for more information.

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