Billing Manager

Life changing therapies. Global impact. Bridge to thousands of biopharma companies and their patients.

We are PCI.

Our investment is in People who make an impact, drive progress and create a better tomorrow. Our strategy includes building teams across our global network to pioneer and shape the future of PCI.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The essential duties and responsibilities include the following but other duties may be assigned.

Serve as the site owner for non-production billing governance, standards, and controls. Drive billing discipline, accountability, and standard ways of working across project management, procurement, and site leadership teams. Act as authority for service line billing processes, ensuring alignment with finance policies and global processes. Influence cross-functional teams without direct authority through leadership, data, and governance structure. Identify, elevate, and mitigate risks related to revenue leakage, delayed billing, and financial non-compliance.

Own end-to-end non-production billing processes including Salesforce integration with JDE setup, execution, and invoicing. Execute processes to enter all newly awarded quotes into JDE, creating unique lines for each awarded service. Manage and track all open service frameworks to understand current status, readiness for invoicing, and timeline to closure. Actively manage all non-production billing due dates in JDE to ensure timely revenue capture and collection.

Facilitate timely production billing within three (3) days of completion to ensure disciplined cycle billing.

Manage commercial billing forecasts and partner with site leadership on projected non- production revenues. Develop forecasting models, reporting tools, and dashboards to provide management visibility and financial transparency. Analyze billing trends, backlog, delays, cycle times, and revenue leakage patterns. Translate financial and operational data into actionable insights for site leadership and finance leadership. Support forecasting accuracy improvements through data governance and analytics.

Develop KPI frameworks and performance metrics for non-production billing activities.

Lead cross-functional alignment with site leadership, project management, finance, procurement, and operational teams. Reconcile third-party invoices with site teams and ensure accurate JDE entry and client billing. Establish and deliver training on standardized non-production billing processes and governance. Coordinate CB and CS number setup for new clients and services.

Knowledge of and adherence to all PCI, cGMP, and cGCP policies, procedures, and regulations. Attendance to work is an essential function of this position. This position may require overtime and/or weekend work. Performs additional duties as assigned by Manager/Supervisor.

• Strong foundation in accounting principles, financial controls, and revenue processes
• Financial acumen with strong analytical and trend-analysis capability
• Project Accounting background desired
• Ability to interpret data and communicate financial insights to non-finance stakeholders
• Leadership presence with the ability to influence without direct authority
• Strong business acumen with operational understanding
• Governance-oriented mindset with focus on controls, discipline, and standardization

• Bachelor’s degree in Finance, Accounting, Business, or related field
• Experience in finance operations, billing operations, or financial governance
• ERP experience (JDE preferred or equivalent)
• Experience working cross-functionally with Finance, Project Management, and Operations
• Demonstrated leadership in process governance

• Stationary Position: From 1/2 to 3/4 of the day.
• Move, Traverse: From 1/2 to 3/4 of the day.
• Operate, activate, use, prepare, inspect, or place: Up to 1/4 of the day.
• Install, place, adjust, apply, measure, use, or signal: None.
• Ascend/Descend or Work Atop: None.
• Position self (to) or Move (about or to): None.
• Communicate or exchange information: From 1/2 to 3/4 of the day.
• Detect, distinguish, or determine: Up to 1/4 of the day.

On an average day, the individual can expect to move and/or transport up to 25 pounds.

less than 1/4 of the day.

This position may have the following special vision requirements.

• Close Vision
• Distance Vision
• Color Vision
• Peripheral Vision
• Depth Perception
• Ability to focus
• No Special Vision Requirements

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential…