Specialist, Client Processing Representative

Category:
Transaction Processing

Job Schedule:

Full time

Posted Date: T14:19:55+00:00

Job Shift: Day

Base Salary Min: 52000

In this role, you'll make an impact in the following ways:

* Execute client transactions efficiently and accurately, maintaining a high standard of service by demonstrating expertise in client processing.

* Resolve client inquiries and issues promptly, ensuring client satisfaction and adherence to BNY's service standards.

* Collaborate with internal teams to ensure seamless transaction processing, fostering a culture of teamwork and continuous improvement.

* Analyze transaction data to identify trends and opportunities for process optimization, contributing to operational excellence.

* Maintain up-to-date knowledge of industry regulations and BNY policies to ensure compliance in all client interactions.

* Support initiatives aimed at enhancing the client experience, aligning with BNY's focus on innovation and client trust.

To be successful in this role, we're seeking the following:

* Bachelor's degree in Finance, Business Administration, or a related field preferred.

* 5-7 years of experience.

* Experience in brokerage processing preferred.

* Strong analytical skills with the ability to interpret transaction data and identify improvement opportunities.