Detection & Investigation Associate: FDO SELF Service WIRE: 9:00 am - 6:00 pm EST

Position: Detection & Investigation Associate: FDO SELF SERVICE WIRE: 9:00 am - 6:00 pm EST
** Position Overview*
* At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success.

As a Detection & Investigation Association within PNC's FDO SELF SERVICE WIRE organization, you will be based in Denver, CO, Birmingham, AL, Pittsburgh, PA.

* Monday - Friday:  9:00 am - 6:00 pm EST
* TRAP / Wire Fraud Team

Systems Used:

Actimize

Service Browser

Blue Zone (Mainframe/COR)

EDGE

Excel

Google

Lexis Nexis

Avaya

Innovis

Teller Image Capture

Web Browsers

Web View

Attributes:

Analyze

Detect Patterns

Adaptable to change

Excellent Communication skills

Work Independently

Critical Thinking and decision making

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

** Job Description*
* + Responsible for investigation and/or mitigation of suspicious bank activity, control and prevention of losses related to fraud, AML and /or organizational risk.

+ Based on root cause, assists in the development and implementation of internal controls to identify suspicious and/or prevent illegal activities and to recover any incurred losses, which may be significant. Identifies gaps and control enhancements that at times have a large monetary impact on the organization.

+ Independently works with internal and external stakeholders (local, state and federal authorities, agencies and other financial institutions) on matters relating to fraudulent/illegal activities where appropriate.

+ Performs the investigation of identified activity. Makes determination as to whether the activity is reportable or requires additional escalation, based on standard criteria and/or independent judgment. Completes the required documentation.

+ Prepares and maintains appropriate documentation of investigation performed.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

+  
** Customer Focused**  - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.

+  
** Managing Risk**  - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

** Qualifications*
* Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

** Preferred Skills*
* Analytical Thinking, Customer Solutions, Decision Making, Operational Risks, Problem Resolution, Researching, Risk Mitigation Strategies

** Competencies*
* Anti-money Laundering/Sanctions Policies and Procedures, Business Ethics, Business Process Improvement, Decision Making and Critical Thinking, Effective Communications, Fraud Detection and Prevention, Information Capture, Operational Risk, Problem Solving, Standard Operating Procedures

** Work Experience*
* Roles at this level typically require a university / college degree, with 2+ years of relevant professional experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

** Education*
* Bachelors

** Certifications*
* No Required Certification(s)

** Licenses*
* No Required License(s)

** Pay Transparency*
* Base Salary:  $52,500.00 - $96,250.00

Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.

** Application Window*
* Generally, this opening is expected to be posted for two business days from 07/23/2026, although it may be longer with business discretion.

** Benefits*
* PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account;

back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully…