AI Solution Architect

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a AI Solution Architect within PNC's Technology organization, you will be based in Pittsburgh, PA, Cleveland, OH, Birmingham, AL or Dallas, TX.

Our team delivers high quality solutions by effectively and thoughtfully utilizing the power of AI, facilitating collaboration between business and technical stakeholders to identify and prioritize opportunities.

* We equip teams with the skills, tools and environments to manage increasing complexity, enabling their swift action on key business decisions.

* We enable AI based automation and data-driven decision making to optimize business processes, enabling teams to focus attention on higher value tasks

Key Responsibilities and

Experience:

* Internal client consultation to elicit and collect requirements, and communicate and align the technical team toward delivery

* Machine learning model solution design, build, orchestration and implementation

* Experience building solutions with model governance, risk management, and regulatory adherence at top of mind

* Substantial experience implementing production AI/ML solutions.

* Continuous support of models deployed to production applications

* Release planning, coordination, and hands on support throughout release windows

* Experience with production implementations that leverage generative AI and LLMs a plus

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

* Designs solution roadmaps, according to business strategies and processes in solution architecture, through client requirement analysis, cross-team collaboration and problem resolution.

* Designs solution roadmaps, and system and software architecture according to business strategies and solution architecture standards/processes.

* Analyzes client requirements and determines appropriate solutions to these requirements based on business needs.

* Resolves routine to moderately complex problems and issues in solution architecture; assesses any potential risks and determines solutions to these risks.

* Works with other solution architecture staff, technology experts and business stakeholders to provide functional support to clients on solution architecture updates.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

* Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.

* Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills

Competitive Advantages, Customer Solutions, Design, Enterprise Architecture Framework, Machine Learning (ML), Risk Assessments, Technical Knowledge

Competencies

Analytical Thinking, Effective Communications, Effectiveness Measurement, Industry Knowledge, Planning:
Tactical, Strategic, Platform Architecture, Problem Solving, Software Product Design/Architecture, The Open Group Architecture Framework (TOGAF)

Work Experience

Roles at this level typically require a university / college degree, with 5+ years of…