Training Coordinator | Hybrid

Company Overview:

Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody.  Our two primary products - Blink Rx and Quick Save - remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients.

Blink Rx is the world's first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With Blink Rx, never again will a patient show up at the pharmacy only to discover that they can't afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn't have the medication in stock.

We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us!

The Opportunity

As a Training Coordinator at Blink Rx, you will be the operational backbone of our Learning & Development team, ensuring that every new Blinker has a seamless, well-supported onboarding experience. You will own the logistics, tracking, and coordination that allow our trainers to focus on delivery while you keep everything running smoothly behind the scenes.

This is a high-impact role at the intersection of people operations, healthcare compliance, and learning technology. You will work closely with trainers, department leaders, and cross-functional partners to execute programs that directly shape how new hires experience Blink Rx from day one. This role reports into Manager, Training Design and Delivery. If you thrive in fast-paced environments, love systems and details, and care about people - this role is for you.

This will be a hybrid position (2 days WFH) based within our Pittsburgh, PA or Chesterfield, MO office.

Key Responsibilities

New Hire Onboarding Preparation

* Set up and manage new hire cohort administrative tasks such as assigning curricula via our LMS (Absorb), establishing channels of communication, and scheduling logistics.

* Coordinate classroom readiness (clean, stocked, organized) for in-person locations, including coordinating with points of contact at Pittsburgh and St. Louis sites

* Manage and troubleshoot both our LMS and third-party portals to ensure new hire access and meet completion deadlines

Training Administration & Compliance Tracking

* Approve new hire timecards and track daily attendance throughout training programs

* Monitor and report on compliance training completion, both internally and for pharma partners

* Track new hire report card completion; notify relevant stakeholders and manage follow-up when reports are not completed on schedule

* Coordinate desk moves and seating logistics in partnership with Workplace Services (WPS)

* Manage nesting and live production call type assignments via Amazon Connect

Post-Class & Reporting

* Drive and manage the automation of regular reporting needs such as annual compliance or completion tracking

* Manage the distribution, completion, and aggregation of post-training surveys (eNPS)

* Compile and prepare eNPS and survey results for monthly team review

* Maintain training records and certification tracking in the LMS and other internal systems in preparation for audits

* Track and report on training completion as needed

LMS & Technology Support

* Serve as a day-to-day LMS administrator, resolving issues such as forgotten passwords, missing course assignments, and access errors across Absorb and partner portals (e.g., Pfizer)

* Support implementation and ongoing maintenance of learning technologies and virtual training tools

* Drive completion of new program or ad hoc training in coordination with Workforce Management (WFM)

Cross-Functional Collaboration & Continuous Improvement

* Partner with department leaders to support training needs and program rollouts

* Assist with Monthly Business Review preparation by organizing documentation for review

* Collect and analyze participant feedback;…