Business Process Management Lead

Position Title:

Innovation Lead

Position Location:

5 days onsite

Pittsburgh, PA 15222

Position Duration: 3 month and extension

ROLE/RESPONSIBILITIES:

- We are looking for someone with a strong process background (Lean, Six Sigma, Business Process Management, Business Architecture), who also has experience/interest in human centered design.

- We are open to non-financial services experience but would prefer someone with experience in a highly regulated industry (e.g. healthcare, energy, insurance, etc).

- Responsibilities include:

o Process Engineering / Modeling o Business Process Management (BPM) o Customer Journey Mapping & Service Blueprinting o Systems integration mapping o Gen AI application to business, human augmentation o Data Analytics / Data Science o Design Thinking / Human Centered Design o Lean Six Sigma o Agile / Scrum / Kanban / SAFe o Management Systems o Systems thinking o Jobs to be Done / Jobs theory o Risk/control evaluation and design o Business Architecture o Digital transformation o Microservice architecture

MUST HAVE

SKILLS:

- Experienced in human centered design or design thinking

- Experience with how technology is delivers - Understanding of Agile methodologies, what it means to talk to a tech person and what it means to help them build requirements - Process Engineering & Modeling - Lean Six Sigma - BPM - Business Process Management

: #404-IT Pittsburgh

System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.