LOB Risk Lead

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As an LOB Risk Lead within PNC's Technology organization, you will be based in Pittsburgh, PA.

Experience with Technology Change Management policies, procedures, processes, and controls.

Experience with multiple disciplines of Information Technology Service Management (ITSM) and the interdependencies of Change, Incident, Problem, and Knowledge Management.

Experience with Technology Processes, Risks, and Controls.

Experience with Process Improvement methods. Not required, but preferred, an ideal candidate would have extensive experience with the Change module of Service Now and certifications in any of the following: ITIL, Tech Risk (ISACA), Cyber Security, AI.

The LOB Risk Lead will be a senior role on the Technology Change Management team, expected to use subject matter expertise to drive adherence to Technology Change Management policies and procedures through regular interaction, observation, and mentorship of technology teams. This role will lead process improvement initiatives, risk management activities, training and communication efforts, and regular discussions with senior and executive technology leaders.

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

* Establishes Line of Business risk management strategy and oversees the execution of the risk management programs. Serves as an advocate for the risk management program.

* Ensures the risk management strategies and programs are established, maintained and enhanced to support the businesses in managing their risks while meeting business and regulatory expectations.

* Oversees the timely and proper execution of the risk management program within and/or across the lines of business. Includes consultation to execute the program components.

* Provides risk expertise while working with the businesses and other risk partners (e.g., Compliance, Credit, Legal, Audit). Monitors changes in internal and external factors and identifies emerging risks.

* Leads and engages cross functional teams and develops internal capabilities.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

* Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.

* Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills

Change Management, Conflict Management, Crisis Management, Emerging Risks, Influencing Change, Operations Management, Risk Management Programs, Strategic Planning

Competencies

Collaborating, Data Gathering and Reporting, Decision Making and Critical Thinking, Effective Communications, Industry Knowledge, Internal Controls, Operational Risk, Organizational Governance, Process Management, Regulatory Environment - Financial Services, Standard Operating Procedures

Work Experience

Roles at this level typically require a university / college degree, with 5+ years of industry-relevant experience. Specific certifications are often…