Business Analytics Manager Senior - Retail Data Solutions & Delivery

** Position Overview*
* At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Business Analytics Manager Senior within PNC's Retail Data Solutions & Delivery organization, you will be based in Pittsburgh, PA.

Role Overview :

Senior Business Analytics Manager within PNC's Retail Data Solutions & Delivery organization. This role supports the Retail Lending and Deposit data domains, with a focus on Solutions, Workout, and Default data. Acts as Product Owner for assigned data sub-domains and partners closely with agile technology teams to deliver high-quality, governed data assets for enterprise use.

Key Responsibilities:

- Serve as Product Owner for Solutions, Workout, and Default data domains.

- Partner with cross-functional agile technology teams to deliver data products.

- Lead the design and implementation of a common silver-level data consumption layer supporting:
Regulatory reporting, Analytics and insights, and Management and operational reporting

- Manage and mentor a small analytics and data delivery team, overseeing:
Data analysis, Solution prototyping, and Data asset implementation

- Analyze business and technical requirements and develop solutions tied to Jira user stories and tasks.

- Create, maintain, and upload required documentation, including Testing documentation, STMs, and Data and process artifacts

- Provide regular status updates on agile sprints, releases, and project milestones.

- Lead and execute UAT testing, risk reviews, approvals, and stakeholder communications.

- Ensure delivered data is accurate, accessible, governed, and production ready.

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

** Job Description*
* + Directs the strategic design, management, and implementation of an enterprise-wide business analytics programs to drive customer solutions, service innovation and profitability.

+ Leads development and execution of complex analytical solutions to meet business requirements .

+ Leading the research, development and adoption of new and emerging analytics technologies; identifying technology-based business opportunities.

+ Implementing mechanisms for ensuring that information provided is accurate, meaningful, has integrity, manages risk and meets the needs of the senior leadership.

+ Directing, motivating, developing and managing the performance of the management team and key staff.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

+  
** Customer Focused**  - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.

+  
** Managing Risk**  - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to:

+  
** Include Intentionally**  - Cultivates diverse teams and inclusive workplaces to expand thinking.

+  
** Live the Values**  - Role models our values with transparency and courage.

+  
** Enable Change**  - Takes action to drive change and innovation that will transform our business.

+  
** Achieve Results**  - Takes personal ownership to deliver results. Empowers and trusts others in decision making.

+  
** Develop the Best**  - Raises the bar with every talent decision and guides the achievement of all employees and customers.

** Qualifications*
* Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

** Preferred Skills*
* Analytical Thinking, Business Intelligence (BI), Concept Development, Data-Driven Decision Making, Data Integration, Market Research, Performance Metrics, Qualitative Research, Strategic Planning

** Competencies*
* Analytical Thinking, Business Analytics, Business Case Justification, Effective Communications, Emerging Technologies, Organizational Savvy and Politics

** Work Experience*
* Roles at this level typically require a university / college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable.…