Technical Support Division Director; Information Technology Generalist Administrator

The Pennsylvania State Employees' Retirement System (SERS) is looking for an experienced IT professional to steer our Technical Support Division through a major, long-term upgrade. The person in this position guides technology operations across the agency by leading staff, managing infrastructure, supporting critical systems and helping to ensure that network, server, security, and client services run smoothly and remain dependable. If you enjoy working in a dynamic, high technology environment and are committed to delivering excellent customer support, please click the "Apply" button to learn more!

Established in 1923, SERS is one of the nation's oldest retirement plans for public employees and manages the pension benefits of more than 240,000 employees and retirees for 99 public sector employers. In 2024, SERS paid about $4.0 billion in benefits and managed $38.7 billion in assets. Additional information is available S.pa.gov. Our mission is to prepare our members and participants to achieve financial security in retirement.

We achieve this through focusing on our mission, acting ethically and with integrity, empowering our members, embracing innovation, fostering life work balance, modeling an inclusive and respectful workplace, valuing and developing team members, collaborating, and finding joy in our work. SERS is an equal opportunity employer and welcomes all qualified individuals to our team. We are committed to an inclusive and respectful work environment that fosters personal and professional growth, embraces the contributions of all team members, and leverages diversity in people, ideas, and experiences to achieve our highest potential.