Innovation Lead - Onsite

Genesis
10 is currently seeking an Innovation Lead for an Onsite, 36+ month contract to hire opportunity with a Major Financial Institution located in Pittsburgh, PA;
Strongsville, OH;
Birmingham, AL;
Farmers Branch, TX; or Phoenix, AZ.

In this role, you will function as an internal consultant, utilizing a human-centered design approach to solve complex problems and drive process reimagination. You will consult with business partners to develop vision and strategy, lead the execution of research, and help build out a new capability within the organization. The team is expanding services for process reimagination, and this position will be part of a cross-functional team.

Responsibilities:

• Consult with business partners to leverage a human-centered design approach to solve complex problems
• Develop vision and strategy for engagements and the overall user experience
• Lead the execution of research, synthesize key findings, and provide recommendations to the business
• Create storyboards, lead prototyping, and test ideas and concepts in collaboration with the business
• Facilitate, educate, and champion human-centered design principles across employee teams
• Apply process engineering methodologies, including Customer Journey Mapping, Service Blueprinting, and Systems Integration Mapping
• Assess and effectively manage risks associated with business objectives to support the Enterprise Risk Management Framework

Requirements:

• Bachelor's degree or 5-7 years of relevant work experience
• Strong process background (Lean, Six Sigma, Business Process Management, Business Architecture)
• Experience with or a strong interest in human-centered design and design thinking
• Understanding of Agile methodologies with the ability to communicate with technical personnel
• Experience with Process Engineering and Modeling
• Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions

Desired skills:

• Experience in a consulting or process engineering role
• Experience working within a highly regulated industry (e.g., financial services, healthcare, energy, insurance)

Pay range: $48.00 - $50.00 per hour

This is a contract-to-hire position and candidates must be open to converting to a full-time employee. Please note that visa sponsorship is not available for full-time conversion.

Only candidates available and ready to work directly as Genesis
10 employees will be considered for this position.

If you have the described qualifications and are interested in this exciting opportunity, please apply!

Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis
10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis
10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.

For contract roles, Genesis
10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis
10:

• Access to hundreds of clients, most who have been working with Genesis
  10 for 5-20+ years.
• The opportunity to have a career-home in Genesis
  10; many of our consultants have been working exclusively with Genesis
  10 for years.
• Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
• Behavioral Health Platform
• Medical, Dental, Vision
• Health Savings Account
• Voluntary Hospital Indemnity (Critical Illness & Accident)
• Voluntary Term Life Insurance
• 401K
• Sick Pay (for applicable states/municipalities)
• Commuter Benefits (Dallas, NYC, SF, and Illinois)

For multiple years running, Genesis
10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website.

Genesis
10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.