Application Analyst

Position: Application Analyst 2
Primary Office

Location:

626 Washington Place. Pittsburgh, Pennsylvania. 15219.

Join our team. Make a difference - for us and for your future.

Please note:

this on-site position is based at our Financial Center in Pittsburgh, PA. Candidates must be local, or willing to relocate to the area.

FNB will not provide sponsorship for employment-based visas for this position; only candidates who are legally authorized to work in the U.S. will be considered.

At First National Bank, we value relevant experience and the accomplishments you've achieved throughout your career. For this position, equivalent experience may be considered in lieu of the education requirements listed below. Specifically, we will accept two (2) years of commensurate experience with an associate degree, or four (4) years of commensurate experience without a bachelor's degree.

Position Overview

Provide hands-on administration and support for Microsoft 365 collaboration and productivity services in an enterprise environment, with a focus on SharePoint Online, One Drive, Microsoft Teams, and the Power Platform. This role partners closely with business and technical stakeholders to support site architecture, permissions, workflow automation, and user adoption across Microsoft 365. The position also supports emerging capabilities such as Microsoft Copilot and Power BI, helping ensure users can safely and effectively leverage insights, automation, and AI-enabled features.

Strong troubleshooting skills, documentation practices, and an ability to translate technical concepts for non-technical users are essential.

Required Experience

* Experience administering and supporting Microsoft 365 in an enterprise environment

* Strong working knowledge of SharePoint Online, One Drive, and Microsoft Teams, including permissions, site management, and collaboration features

* Experience supporting or governing SharePoint site architecture, including Classic and Modern site layouts and basic design principles

* Hands-on experience with Microsoft Power Platform (Power Automate and Power Apps) for workflow support and troubleshooting

* Experience working with cloud-based storage and collaboration platforms

* Strong analytical and troubleshooting skills, with the ability to support both technical and non-technical users

* Ability to produce clear technical documentation, including processes, procedures, and user-facing guidance

Preferred Experience

* Familiarity with Microsoft Power BI, including report consumption, basic troubleshooting, and data access considerations

* Exposure to Microsoft Copilot or other AI-assisted productivity tools, including user support, governance awareness, or adoption enablement

* Awareness of Microsoft 365 roadmap updates, service changes, and cloud feature rollouts

* Experience supporting or partnering with governance, security, or compliance teams in a regulated enterprise environment

Position Title:

Application Analyst 2

Business Unit:
Technology

Reports to:

Varies by Assignment

Position Overview:

This position is primarily responsible for providing assistance for analyzing, implementing, modifying and monitoring application performance. The incumbent monitors server applications and performance and participates in discussions on system requirements and objectives based on business needs and performance goals. The incumbent's decisions greatly impact the corporation and the operational effectiveness of the Technology Department.

Primary Responsibilities:

Provides technical and business support to several defined end user groups. Monitors system health, review logs and reports and escalates issues to vendors. Has technical proficiency with business requirements, application administration and performance and is skilled to work in all phases of hardware, software and application activities.

Analyzes, implements, modifies and monitors application performance. Monitors and tunes server applications and performance. Recommends system requirements and objectives based on business needs and performance goals. Identifies, explains and resolves application performance issues.

Implements installations and upgrades. Provides technical guidance for business implications of application performance. Assesses and recommends modifications in functions and service to support the evolving needs of the business and growth. Requires good technology project management skills and the ability to communicate with line of business partners and Technology.

Improves reliability and performance of business applications. Troubleshoots system hardware and software, solves complex business problems with hardware, software and databases. Monitors and tunes system to achieve optimum performance and minimize or eliminate down time. Reviews data to solve capacity, limitations and performance issues.

Reviews hardware and software audits for proactive approach. Exerts latitude in determining objectives of assignments. Acts independently on defined project tasks. Develops plans and receives direction…