Epic Senior HIM​/Coding Consultant

About Us

At e4health, we Empower Better Health. The e4health Team is on a relentless mission to care for those teams who care for others. We bring our passion, ingenuity, and expertise to every engagement. In joining our Team, we want your help to provide our customers with powerful solutions in the pursuit of quality, integrity, clinical and financial value across healthcare.

Serving more than 400 hospitals and health systems nationwide for nearly two decades, e4health provides solutions to tackle the toughest problems in healthcare with unmatched technology, mid-revenue cycle, and operational expertise. e4health solutions streamline clinical, financial, and health information data and workflows, optimize coding, quality, and clinical documentation integrity processes, and address health IT operational challenges to deliver material results for healthcare organizations across the country.

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• Guide clients through current workflows, upgrades, system changes, and enhancements and ongoing system maintenance
• Act as primary consultant for the client's solution troubleshooting, consultation, and knowledge transfer
• Cultivate and sustain relationships with clients to provide appropriate escalation of issues, solution knowledge, and engagement support
• Resolve escalated problems and issues using solution knowledge and expertise
• Resolve complex client concerns raised during installation, operation, maintenance or solution application
• Collaborate with business owners and key stakeholders to define requirements and solutions
• Works with key project team members to define requirements, design the functional solution, identify and resolve project issues, and ensure the IT solution meets requirements
• Builds positive relationships with business operations, ITS leadership, and vendors
• Provide routine support and maintenance support to current production, and non-production, applications as assigned
• Documents requirements defines scope and objectives, and formulates systems to parallel overall business strategies
• Strong interpersonal skills and proven leadership skills working with complex projects and cross-functional teams
• Provide knowledge transfer and mentoring to team members as necessary

• Bachelors in Computer Science, Information Systems, Business, or other Health Care related field or equivalent experience
• Strong operational foundation in HIM/coding (leadership, auditing, or education), with a clear understanding of compliance, productivity, and escalation best practices
• EPIC HIM Certification Preferred
• Relevant experience of 5+ years within a healthcare environment
• Relevant Information Systems analyst experience of 5+ years
• Direct Epic build/configuration experience (HB/PB/HIM), particularly with work queues, routing logic, and coding workflows
• Experience in revenue cycle optimization or transformation efforts, where they’ve evaluated current state, redesigned workflows, and driven measurable improvements (DNFC reduction, productivity gains, cleaner handoffs between departments, etc.)
• Broader understanding of mid-cycle interdependencies (CDI, coding, charging, edits)
• Able to establish and meet delivery dates
• Ability to manage multiple projects and issues adjusting priorities as needed
• Strong analytical and technical skills with ability to analyze issues, assess technical risks, and recommend sound solutions in a timely manner
• Adeptness to learn new assignments, technologies, and applications quickly and manage multiple assignments simultaneously
• Strong problem and issue resolution experience and create quality deliverables

• Integrity, passion, and ethics are required
• Demonstrates strong collaboration skills
• Has strong analytic and problem-solving abilities and techniques
• Exhibit consistent initiative with strong drive for results and success
• Demonstrate commitment to a team environment
• Well-developed written, verbal, and presentation communication skills including deep listening and attention to detail
• Ability to self-motivate and self-direct
• Possess strong time management and organizational skills
• Commitment and…