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Business Technical Analyst
Job in
Pittsburgh, Allegheny County, Pennsylvania, 15289, USA
Listed on 2026-07-15
Listing for:
eTeam Inc.
Part Time, Contract
position Listed on 2026-07-15
Job specializations:
-
IT/Tech
Technical Support, IT Support
Job Description & How to Apply Below
Duration: 07 Months Contract to Hire
Location: 100% Onsite, Pittsburgh, PA
- Must be local to Pittsburgh.
- Will travel 3 days/week to one location, 2 to the other :
- 3 days per week
- Allegheny General Hospital 320 E NORTH AVE PITTSBURGH PA 15212 - 2 days per week
- Jefferson Hospital 565 COAL VALLEY RD JEFFERSON HILLS PA 15025
- Technical, customer service oriented and highly motivated individual with strong troubleshooting and organizational skills to manage critical telephony issues.
- Must possess a valid driver s license and reliable transportation.
- Onsite hardware support for Avaya, SPOK, and Market spark equipment located at hospitals and physicians offices, including telephones, pagers, telephony hardware and servers.
- Flexibility including on-call support for after-hours onsite coverage (eventually).
- Minimal additional travel expected to additional sites within 50 mile radius once experienced.
- Will be working with cabling (re-mapping to new equipment)
- This CW will be working in closets, behind scenes, in hospitals; not much public-facing interaction, but must still be professional
- Telephone deployment experience required (1-5 years)
Please have candidate take Glider assessment "Associate Technical Analyst - AHN Telecom" and provide link to assessment on resume.
Required :
HS Diploma Required
1-5 yrs of experience
Must be efficient and be able to execute tasks as they come up, providing excellent customer service
Preferred :
Hospital-Heathcare-Clinical Experience Strongly Preferred
Avaya Experience Preferred
Experience Working in Hospitals
Won't have travel reimbursed to main hospital location ; will likely have travel reimbursed to 2nd location
Oracle for timesheets
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